LMS Vendor Profile Survey
Business, functional, technical and service offerings for Talented Learning 2016 LMS Report
* Required
Vendor Profile
1. Company Name
2. Company Overview
Provide a one paragraph company overview
3. Name of person filling out this survey?
4. Email address of person filling out this survey
5. Company Logo URL
Please provide a link for your profile logo or send to Talented@TalentedLearning.com
6. Corporate or Product Short Video URL
Please provide a URL to your best corporate video under 5 minutes
7. Year you were founded
Please enter full 4 digits for year
8. Company Website
Example:
http://TalentedLearning.com
9. Primary Corporate Address
10. City
11. State or Province
12. Country
13. Sales Contact Email
Email to allow prospects to contact you.
14. LMS Product Name
What is the name of your product or suite?
15. # of clients using your pure SaaS multitenant LMS?
Do not count multiple installs for one client as multiple clients.
Choose
Not Applicable - we don't have a SaaS model
Less than 10
11-25
26-50
51-100
101-250
251-500
501-750
751-1000
1,000-1,500
1,500-2,000
2,500+
16. # of clients using your hosted (private cloud) LMS?
Do not count multiple installs for one client as multiple clients.
Choose
N/A -- We don't have a hosted model
Less than 10
11-25
26-50
51-100
101-250
251-500
501-750
751-1000
1,000-1,500
1,500-2,000
2,500+
17. # of clients using your on-premise LMS?
Do not count multiple installs for one client as multiple clients.
Choose
Less than 10
11-25
26-50
51-100
101-250
251-500
501-750
751-1000
1,000-1,500
1,500-2,000
2,500+
N/A -- We don't allow on-premise deployments
18. Corporate LinkedIn Page
Example:
http://linkedin.com/company/talentedlearning.com
19. Corporate Twitter
Use "@TalentedLearn" format
20. Corporate YouTube Page
Example:
https://www.youtube.com/user/TalentedLearning
21. Corporate SlideShare Page
Example:
http://www.slideshare.net/TalentedLearning
22. Corporate Google+ Page
Example:
https://plus.google.com/+Talentedlearning/posts
23. Corporate Facebook Page
Example:
https://www.facebook.com/TalentedLearning
24. Corporate Blog
Example:
https://TalentedLearning.com
25. Corporate Pinterest
Example:
http://www.pinterest.com/TalentedLearn/
Vendor Business Profile
26. In terms of annual revenue, what are the top 3 industries you compete in?
*
Financial
Insurance
Manufacturing
Healthcare
Pharmaceutical
Hi-Tech including Software
Nuclear
Oil and Gas
Energy Generation and Distribution
Restaurants
Hospitality
Aerospace
Aviation
Higher Ed Academic
K-12
Associations
Pre-School
Non-Governmental Agencies
For-Profit Training Companies
Trade Unions
Mining
Paper
Rail and Intermodal
US Government
Non-U.S National Government
Local Government
Other:
Required
27. Our LMS is best used when supporting the following uses and audiences:
Please check all that apply
Internal employees
Customers and Prospects
Corporate channel, partner, dealer audiences
Associations and other member organizations
Sell content or continuing education
Students
General public
Other:
28. What license models do you support?
Please check all that apply
Monthly pricing
Unlimited Use License
Perpetual License
Per Content Purchase or Registration or Completion
Per Franchise or Dealer Location
Annual pricing based on actual users interacting with LMS
Annual pricing based on named accounts
Other:
29. What license models do you prefer?
Please check all that apply
Monthly pricing
Unlimited Use License
Perpetual License
Per Content Purchase or Registration or Completion
Per Franchise or Dealer Location
Annual pricing based on actual users interacting with LMS
Annual pricing based on named accounts
Other:
30. Link to public pricing if available
Example:
http://talentedlearning.com/vendorpricing
31. What are the top 3 reasons why you win new clients?
Please choose only 3 answers
Cost
Industry experience
Customer service
Safe choice
Breadth of functionality
Reputation
Functionality
Other:
32. What are the typical implementation fees for your average client?
Free
$1-$5000
$5,001 - $10,000
$10,001 - $25,000
$25,001 - $50,000
$50,000 - $100,000
$100,000+
33. Do you offer instant free trials from your website?
Please check all that apply
Yes
No
34. We currently have and support customers headquartered in:
You must be able to provide live professional services in these locations.
UK and Ireland
Western Europe
Eastern Europe
Africa
Middle East
South Africa
Australia
China
Asia (other than China)
Australia
United States
35. Our LMS is primarily geared for:
Employees
Extended Enterprise
Both
36. Mobile delivery is critical for our LMS buyers:
Yes
No
37. xAPI or Tin Can is a critical feature for our LMS buyers
Yes
No
38. LMS gamification is critical for our LMS buyers
Yes
No
39. MOOCs creation and management is important for our LMS buyers
Yes
No
40. Flipped classroom functionality is critical for our LMS buyers
Yes
No
41. Reporting and Analytics functionality is critical for our LMS buyers
Yes
No
42. On-the-job performance support features are critical for our LMS buyers
Yes
No
43. Integrated CRM capabilities are critical for our LMS buyers
Yes
No
44. Business-to-business ecommerce features are critical for our buyers
Yes
No
45. Business-to-consumer ecommerce features are critical for our buyers
Yes
No
Technical Capabilities
46. Which of the following LMS deployment models do you actively sell and support?
Please check all that apply
True multitenant SaaS (public cloud)
Private Cloud (hosted)
On-premise (behind the firewall)
3rd Party hosted
Other:
47. We have a EU data center option?
Please check all that apply
Yes
No
Other:
48. Does your organization's hosting processes and infrastructure include:
Please check all that apply
Conduct 3rd party network penetration tests
Daily backups stored off site
Disaster recovery plan in less than 48 hours
Content distribution network capability
Other:
49. Will you customize your LMS for clients?
Yes
No
50. We provide out-of-the-box support with the following content standards:
Please check all that apply
SCORM 1.2
SCORM 2004
AICC
xAPI (Tin Can)
PENS
PCI
Other:
51. We provide out-of-the-box content integrations with the following organizations:
Please check all that apply
Skillsoft
Open Sesame
BizLibrary
Other:
52. We provide out-of-box integrations with the following social networks:
Such as ability user ability to share content or completion status or display feeds in LMS
Facebook
Google+
LinkedIn
Facebook
Twitter
Other:
53. We provide out-of-box support for the following ecommerce integrations:
Pay Pal
Stripe
Authorize.Net
Shopify
Avalara
Other:
54. We provide out-of-the-box support for the following Single Sign On (SSO) integrations:
Active Directory
Facebook
LinkedIN
Twitter
LDAP
SAML
Other:
55. We provide out-of-the-box support for the following CRM integrations:
Please check all that apply:
Salesforce.com
SugarCRM
Zoho
MailChimp
Other:
56. We provide out-of-box integration with Zapier
Yes
No
57. We provide an open web service API for clients to use
Yes
No
58. We typically integrate with the following:
Google Analytics
ERP
eCommerce storefronts
Global taxation systems
CRM
HRIS
Other:
59. We have out-of-the-box integrations with the following Association Management Systems (AMS)
NetForum
iMUS
Personify 360
Your Membership
Aptify
Other:
60. We have our own proprietary virtual classroom tool
Please check all that apply
Yes
No
61. We provide out-of-the box support for the following 3rd party virtual classroom tools:
Please check all that apply:
OnSync
Fuze
GoTo Meeting
Adobe Connect
Big Blue Button
Cisco WebEx
TeleSkill
Join.me
Other:
Professional Services and Customer Support Capabilities
62. We provide the following professional services:
Please check all that apply:
Implementation Services
Historical Data Migration
Integration Services
Translation Services
Customization Development
Storefront Design and Development
Business Process Consulting
ROI Measurement Consulting and Development
Change Readiness and Adoption Consulting
Learning Strategy Development
Compliance Management Consulting
Adoption Marketing Services
CFR Part 11 Consulting Services
Onsite Administrator Training
Virtual Administrative Training
Self-paced Administrative Training
Custom eLearning Development
Mobile App Development
Mobile Learning Design and Development
3rd Party Content Library
Industry Specific Content Library
Other:
63. Professional services required to upgrade LMS customer
Yes
No
64. We offer the following ongoing administrative support services:
Please check all that apply
24/7/365 Administrator Technical Support
Live Administrator Phone Support
Email Administrator Support
Chat Administrator Support
Online Support Ticket System
Optional Dedicated/Assigned Customer Success Manager
Managed Administration Services
Other:
65. We offer the following end-user/learner support services
Please check all the apply
None. Client is responsible for end user support
Phone End User Support
Email End User Support
Page Sensitive Help
How to Video Tutorials
Online help
Localized (language) online help
Other:
66. We offer the following LMS customer community benefits:
Please check all that apply
Annual User Conference
Virtual User Conference
Regional User Meetings
Industry Specific User Meetings
Online Customer Portal
Free Online Training Events
Other:
67. We offer the following content services
Please check all that apply
3rd party content library with our LMS
Industry specific content and certifications
Custom eLearning Design and Development
Custom Mobile Learning Design and Development
Other:
Functional Capabilities
68. We provide the following out-of-box ecommerce functionality:
Shopping Cart
Discounts
Multi- Currency Support
Bundles
Subscriptions
Promo Codes
Pre-Log In Catalog
Role Based Pricing
Support Refunds and Drop Charges
Support for Multiple Payment Gateways
US Taxation Support
Global Taxation Support
Bulk Purchases
Client domains
Client Domain Branding
Client Domain Catalogs
Pre Log In Catalogs
Customer Specific Catalogs
Vouchers or Training Credits
Purchase Order Support
Credit Accounts
Debit Accounts
Support Refunds
Advertise Courses
Other:
70. We provide out-of-box support for Custom Fields including:
Please check all that apply:
Administrator can create custom fields in user profile
Administrator can create custom fields in course profile
Administrators can create custom fields in any table
Custom fields are available in reports
Custom fields are available in certificate templates
Custom fields are available in training assignment
Custom fields are available to group users
Other:
71. Our out-of-the-box capability to group LMS users includes:
By organization or customer
By job title
By role
By custom role
By custom fields
By content consumed
By skills or competencies
By products or services purchased
Because of social interactions such as answering questions or posting content
Support and/or rule based inclusion in custom grou
Users can be moved in and out of groups based on a data feed
Tags
Events
Other:
72. We provide the following out-of-box capabilities to manage continuing education:
Please check all that apply
Create Certification Types
Assign credits for successful completion
Assign Multiple CEUs Types for Course Completion
User Selects CEU Type
Issue CEU type and credits based on user profile fields
Integration with Accreditation Bodies
Configurable Certification Dates
Separate Recertification Paths
Track External Certifications
Support for Proctored Exams
Evaluation creation and management
Knowledge assessment creation and management
Checkpoints in video and lecture virtual classrroms
Other:
73. We support the following 21 CFR Part 11 LMS requirements
Please check all that apply
eSignatures
Highly configurable password management
Audit trail tracking
Raw audit trail data
Configurable audit trail reporting
Have successfully completed a FDA validation
Have pharmaceutical or medical device "manufacturing" clients
Have pharmaceutical or medical device "sales" clients
Other:
74. We support the following out-of-box gamification features:
Please check all that apply
Points
Awards
Levels
Leaderboard
Rewards
Integration with 3rd party or native social networks
Configurable event triggers
Configurable badge and icons
Configurable point levels and allocation
Credit card or gift card awards
Races and promotions
Configurable email notifications
Configurable text notifications
Open badging
Other:
75. We provide the following live instructor-led training management features
Please check all that apply
Schedule Live Sessions
Assign Qualified Instructors
Online gradebook
Support for Multi-Event Sessions
Support for Multiple Instructors
Online gradebook tracks event attendance
Waitlist Functionality
Live Event Calendar
iCal Support
Scheduling training rooms
Scheduling training equipment
Resource utilization reports
Resource utilization cost reports
Mobile apps for the classroom
Other:
76. We are fully HTML5 mobile responsive for:
Please check all that apply
End User
Administrators
Neither, we have an app strategy
Other:
77. We provide the following mobile apps:
Please check all that apply
iOS Learner App
iOS Manager App
iOS Admin App
iOS Instructor App
Android Learner App
Android Manager App
Android Admin App
Android Instructor App
Ability to Download Content
Ability to Download SCORM content
Other:
78. If you have mobile apps, what functionality can the app do that the core LMS can not?
79. We provide the following native social learning capabilities:
Please check all that apply
News feeds
Fileshare
Follow People
Follow Content Threads
User Generated Content
Expert Finder
Question and Answer
Chat
Chat with Ability to Screen Share
Most Popular Content
Content Recommendations
Rate Content
Tag Content
Share Content
Social Content Available in Content Searches
80. We provide the following out-of-the-box reporting capabilities:
Please check all that apply
Pre-configured Reports
Configurable Reports
Sharing of Reports
Personal Reports
Report Versioning
Exporting of Reports
Scheduling of Reports
Build Custom Reports
Custom Fields Available in Reporting
Pre-Configured Dashboards
Custom Created Dashboards by Vendor
Custom Created Dashboards by Client
Learner Dashboards
Manager Dashboards
Administrator Dashboards
81. We support the following content creation features out-of-the-box
Please check all that apply
Content Assembly
Assessment Creation
SCORM Content Creation
Course Evaluation Creation
Test Item Analysis Reporting
Course Evaluation Reporting
Create Podcasts
Create eBooks
We provide integrated LCMS authoring as an optional part of our solution
We provide SCORM authoring tools as an optional part of our solution
MOOC
Other:
82. The following Talent and Performance management features are available in our solution:
Please check all that apply:
Support skill and competency Definition
Import 3rd Party Competency Models
Skill Gap Analysis
Link Content to Skills Aquisition
Support Levels of Skill Proficiency
Performance Appraisal Creation and Management
Succession Planning
Recruiting
Compensation
Time management
Other:
83. We provide the following native CRM features:
Please check all that apply
Email Notifications
Text Notifications
Sales Opportunity Manager
Email campaigns
Email open and click through reporting
Customer Profiles
Other:
84. We provide the following globalization capabilities as part of our solution:
Please check all that applies
Time zone Support
Manage Localizations as 1 Course
Manage Localizations as Multiple Courses
Online help is localized
Global tax management
Manage multiple currencies
Other:
85. We provide the following language localizations in our LMS
Albanian
American English
Arabic
Bahasa
Brazilian Portuguese
Chinese
Czech
Dutch
Finnish
French Canadian
German
Greek
Hebrew
Hindi
Hungarian
Italian
Japanese
Korean
Latin American Spanish
Polish
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
UK English
Urdu
Vietnamese
Other:
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