Making a Complaint
If you're unhappy with the service you receive from us, you can submit a formal complaint here.
We will to respond to all complaints within 7 days

If you cannot make the complaint yourself, or simply want the support of others, please ask a friend, carer or other advocate to help you. Our complaints procedure is also open to those acting on your behalf, for example a residents' association, MP, Councillor or Citizens Advice Bureaux.

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