Phone AppointmentsPhone appointments are charged at the same rate as office visits. When scheduling a phone appointment, please be prepared to provide us with your credit card number. This card will be charged directly following your appointment. Please note that phone appointments may not be billed as office visits and therefore are not reimbursed by insurance. Emergency & After-Hours ServiceOur practitioners do not provide emergency care, which means they are only available during their normal office hours. We suggest you maintain a relationship with a primary care provider who provides emergency medical services in the event that you may require such services. Letters, Reports, and FormsOur practitioners will prepare any necessary documentation at your request, for a fee based on the time spent in their preparation. ConfidentialityYour records and all personal information are kept in strictest confidence. No personal or medical information is released from our office without your prior authorization. Fragrance-Free EnvironmentPlease refrain from wearing any type of perfume, cologne, essential oils, after-shave, or scented hair or body products into the office. We appreciate your courtesy toward those who suffer from sensitivities and allergic reactions to fragrances.