AuPac - Report a Property Maintenance Issue
Please fill in this form once for each maintenance issue with your property, at the end of the form you will be given the opportunity to add another issue if applicable. If you are having an issue signing in please call the office and our staff will fill in and submit the form for you.
Email address *
Property ID - if known (optional)
Suburb *
Unit No. , Street No. Street Name *
Your name *
Contact Number *
Type of fault
Fault Description *
Please provide full details of the issue and any steps you have already taken to fix any this problem.
Image Upload
Please upload a photo of the problem if you have one
Incident Date *
When did you first notice the problem
MM
/
DD
/
YYYY
Severity *
How bad is the problem, for example minor issues like doors not closing are not urgent however a leaking pipe or hot water issue that may damage other items is urgent. For emergencies please fill in the form and also contact the relevant emergency number (e.g locksmith, plumber or electrician) detailed in your lease agreement.
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This form was created inside of Aupac Group Pty Ltd [AUP-12]. - Terms of Service - Additional Terms