BBC micro:bit hardware support questions - complete one form per micro:bit
If you have problem in connecting the micro:bit or felt that there are problems with your micro:bit, please check the Official micro:bit support site first:

If you felt that you need to update the micro:bit firmware, please check this link:

If you would like to read more about the micro:bit and other product information, please check this link

If you still have to contact us for assistance, please complete the following details:

Email address *
Tell us about you and when and where did you buy this micro:bit from.
Are you based in Hong Kong? We can only provide support to Hong Kong users *
Initial *
Your first name *
Your answer
Your last name (such as Chan, Ng) *
Your answer
Telephone number *
Your answer
Name of you school (if you are a teaching at a school)
Your answer
When did you buy this unit of micro:bit (indicate a rough date please) *
Which company did you buy this faulty micro:bit from? *
If you have ordered this specific micro:bit from us, please provide the ETC invoice number for your order of this faulty micro:bit,
Your answer
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