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School Parent/Guardian Service Satisfaction Survey
We at Queen of All Saints Catholic Academy appreciate the confidence and trust you place in us to educate your child/children in a Christ-centered, Catholic faith-based school. As partners in the education of your child/children, your opinion can help us understand how satisfied you are with the educational services we provide. We are committed to providing the best possible experience for you and your child/children. So, please take a moment to complete this short survey. Your opinions are valued and will help us to improve. All responses are confidential. Just drop off the survey in the box marked satisfaction survey or mail it back to us. Thanks for helping us out!

On a scale of 1 – 5 please circle only one answer per question that best indicates how satisfied you are with:

Office Staff / Receptionist
Being greeted with courtesy and respect when I visit the school?
Not Satisfied
Very Satisfied
Phone calls are answered in a polite and respectful manner?
Not Satisfied
Very Satisfied
Phone call is answered promptly?
Not Satisfied
Very Satisfied
How satisfied are you with the office staff/receptionist?
Not Satisfied
Very Satisfied
Facilities
Interior appearance of the school is clean and in good condition?
Not Satisfied
Very Satisfied
Exterior appearance of the school is neat and clean?
Not Satisfied
Very Satisfied
Signs direct me to where I need to be without confusion?
Not Satisfied
Very Satisfied
Class work of the children is displayed throughout the school?
Not Satisfied
Very Satisfied
How satisfied are you with the school facilities?
Not Satisfied
Very Satisfied
Teachers
Child/children’s teacher treats me with courtesy and respect?
Not Satisfied
Very Satisfied
Questions about my child/children are answered fully?
Not Satisfied
Very Satisfied
Child/children’s teacher is available when I have questions?
Not Satisfied
Very Satisfied
Phone calls to teacher are returned in a reasonable amount of time?
Not Satisfied
Very Satisfied
How satisfied are you with your child’s/children’s teacher(s)?
Not Satisfied
Very Satisfied
Educational Service
Child/children are learning what I expect them to?
Not Satisfied
Very Satisfied
Child/children are happy with their teacher(s)?
Not Satisfied
Very Satisfied
The principal is available to answer my questions or concerns?
Not Satisfied
Very Satisfied
Before and after school programs meet my child/children needs?
Not Satisfied
Very Satisfied
Child/children are treated with courtesy and respect?
Not Satisfied
Very Satisfied
How satisfied are you with the overall educational services of the school?
Not Satisfied
Very Satisfied
My child/children receive an appropriate amount of individual attention.
Not Satisfied
Very Satisfied
Religious Programs
Child/children are learning what I expect them to?
Not Satisfied
Very Satisfied
Child/children are happy with their teacher(s)?
Not Satisfied
Very Satisfied
The religious programs enhance our family values?
Not Satisfied
Very Satisfied
Child/children has a better understanding of the Catholic faith?
Not Satisfied
Very Satisfied
How satisfied are you with the overall religious services of the school?
Not Satisfied
Very Satisfied
Technology Services
There is adequate computer technology in the school?
Not Satisfied
Very Satisfied
Child/children are learning what I expect them to?
Not Satisfied
Very Satisfied
Child/children are happy with their technology teacher?
Not Satisfied
Very Satisfied
Computer use is a part of classroom/homework assignments?
Not Satisfied
Very Satisfied
How satisfied are you with the overall technology services of the school?
Not Satisfied
Very Satisfied
Values / Character Building
The schools' values/character building programs are appropriate?
Not Satisfied
Very Satisfied
Child/children are learning what I expect them too?
Not Satisfied
Very Satisfied
The values/character building program strengthens our home?
Not Satisfied
Very Satisfied
How satisfied are you with the values/character building activities?
Not Satisfied
Very Satisfied
Extra_Curricular Activities/Sports Programs
There are sufficient extra-curricular and sports activities at the school?
Not Satisfied
Very Satisfied
Child/children are learning what I expect them to?
Not Satisfied
Very Satisfied
Child/children are happy and involved in the programs?
Not Satisfied
Very Satisfied
These programs meet my child/children’s needs?
Not Satisfied
Very Satisfied
Child/children are happy with their teacher(s)?
Not Satisfied
Very Satisfied
How satisfied are you with the overall extra-curricular/spots activities?
Not Satisfied
Very Satisfied
I am able to afford the extracurricular activities offered by the school.
Not Satisfied
Very Satisfied
Student Environment
Students at QASCA are well behaved.
Not Satisified
Very Satisfied
I feel positive about my child’s classmates and schoolmates.
Not Satisified
Very Satisfied
Students are treated with respect by school staff.
Not Satisified
Very Satisfied
I know what is going on in my child’s school.
Not Satisified
Very Satisfied
Tuition
The tuition at QASCA is affordable.
Not Satisfied
Very Satisfied
I would support an increase in tuition costs if it meant improvement for the school
Not Satisfied
Very Satisfied
Parental Involvement
The school works hard to get family members to participate in the school activities.
Not Satisfied
Very Satisfied
Parents have an opportunity for input when important decisions are made.
Not Satisfied
Very Satisfied
I am actively involved in my child’s school.
Not Satisfied
Very Satisfied
Overall Satisfaction
Overall I am satisfied with my child’s school.
Not Satisfied
Very Satisfied
I am glad that my child attends QASCA.
Not Satisfied
Very Satisfied
What do we do well?
What could we do better?
If you could change one thing/policy/practice immediately, you would change . . .
Teacher
Grade
Name
Email
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