MySay: A service user feedback project
We are Cardiff and the Vale Action for Mental Health (cavamh) and we want to gather service user experiences of having care and treatment from Community Mental Health Teams (CMHT) in Cardiff and the Vale. We are going to use the results of this anonymous survey to tell the health board what works well for people and what people would like to see changed to best help meet their mental health needs.

To say thank you for your time you have the option of entering into a free prize draw for the chance of winning of one of three cash prizes of £50. If you would like to be entered into this please send your contact details to Jacqui (contact details below).

This survey is for people who have been previously assessed and accepted into CMHT care. These are people who have received treatment and/or care from a Cardiff and Vale NHS mental health service in the community in the last 12 months. This survey is for adults aged 18 and over. This survey is likely to take between 10-25 minutes, although this will depend on how much you want to say.

Taking part in this survey is up to you. It is anonymous and no one can link your answers to you. We are not part of any CMHT and are independent researchers . If you would like further details on the survey, what the results will be used for, and a copy of the final report (due to be published February 2019) then please contact Jacqui via the following ways:


Telephone: 029 2022 2000

You can decide at any time during the survey to stop, and withdrawing from it, or not taking part, will not affect your care in any way. Please skip any questions you do not wish to answer.

If you feel you need support after completing this survey then please use the link below which shows you hpow

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