Public Transportation Rider Survey
The results of this survey will help shape recommendations of the Region 8 Human Services Transportation Plan (HSTP) and C-U Age-Friendly Steering Committee, by assessing unmet needs and service gaps.
For which purpose do you use public transportation? (Click all that apply)
How often do you use public transportation services?
Less than once a month
About once a month
About once a week
2-3 days a week
4-5 days a week
Are there obstacles preventing you from using transportation service more often? (Click all that apply)
Cost of fares
System hours of operation
Advance reservation timeframe
Need someone to ride with me
Personal health reasons/disability
There are no obstacles
What is your overall satisfaction with the public transportation services within the community?
Are you able to travel everywhere you would like to within the community?
If no, where else would you like to go?
What do you see as the greatest barrier to mobility in the community? (Click all that apply)
Lack of information about transportation options
Lack of information about how to use the available services
Advance notice needed to request a ride
Hours of operation
How could the community better meet your transportation needs?
What is your age?
Do you have a physical disability?
Prefer not to answer
Where do you live?
If you live in Champaign County, please specific your residence by zip code
I do not live in Champaign County
What are a few things that the community does well when it comes to public transportation?
Are there any other issues or concerns you would like to share about your transportation experience?
Have you ever used a ride-share service such as Uber, Lyft, Go Go Grandparent, etc.?
If not, what has been the barrier(s) to using those services?
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