RMA Form

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RMA Form

Please complete and submit this form, and include a physical copy with the item(s) that you are sending to us.

Email *

Cleaning and shipping
*

I acknowledge that any item shipped must be clean of all lotions, lubes, bodily fluids, etc. Instructions can be found on Candy Coated's Youtube Page: https://youtu.be/RTPKJGXeFzw?si=S9zxfzY__lgvzJP3&t=1

I acknowledge that all item(s) must also be completely dry and lightly powdered accordingly (cornstarch for pvc, talc for latex) before packing

I recognize that failure to follow these instructions may lead to damage to my item(s), and will not hold Candy Coated, LLC liable for any damage that occurs.

I acknowledge that failure to follow these instructions will result in an immediate return of my item at my expense.

I acknowledge that I am responsible for any remaining labor or materials costs, as well as return shipping costs.

Required

Return Shipping
*

I understand that return shipping will be charged separately upon completion of the services provided

I understand that any damage that occurs to the package or item(s) therein during shipping is not the responsibility of Candy Coated, and I do not hold them liable.

I understand that once repairs have been completed, Candy Coated will reach out to me and send a direct link with the balance for any remaining labor and return shipping. I understand that I have up to 1 month to pay this, afterwich a storage fee will be added for each additional week it is not paid. I understand that items will not be shipped until the full balance, including any storage fees, has been paid.

Required

Name *

Email *

Street Address
*

Street Address 2 (Apartment, Suite, Unit, etc.)

City/Town
*

State/ Province

Country
*

Phone number

Order Number
*

Reason for Shipping
*

PVC Repair

PVC Reinforcement

Latex Repair

Latex Reinforcement

Chlorination Service

Other:

Required

Additional Comments

Please detail the item(s) being sent, as well as any repair or adjustments that need to be done for each item
*

Send me a copy of my responses.

Submit

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