Survey
We’d love to know how well we lived up to your expectations, or if there’s anything we can do to improve our service, so please take just a couple of minutes to fill out our UIFSA – Child Support Enforcement survey. It’s really very short but it could make a big difference to us and to our customers in the future.
Case Number *
Your answer
Case Manager or Staff Member Seen *
Date of Service *
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I was greeted in a prompt, courteous, and competent manner.
The wait time was reasonable.
The staff member was knowledgeable and professional.
The staff member clearly explained procedures and I was provided with adequate information or documents during my interaction with the staff member.
The staff member maintained the ability to listen, understand and answer my questions.
My overall experience was positive.
I was offered the DCFS Mobile App as a self-service option?
What can we do to improve your experience with us?
Your answer
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