Christmas Tree Lot Orientation Quiz

Volunteer test for all sales people at the lot

Email address *

Volunteer First Name (Your First Name) *

0 points

Volunteer Last Name (Your Last Name) *

0 points

Mailing Address (Street, City, Zip) *

0 points

Have you volunteered at the tree lot before? *

0 points

Yes

Other:

When is the first day of The Youth Center Christmas Tree Lot 2020? *

5 points

November 25, 2020

November 28, 2020

December 1, 2020

What do you wear to the lot? *

5 points

Nice clothes and shoes

Old clothes and water-proof shoes

What are our hours of operation on weekdays? *

5 points

noon - 9 p.m.

9 a.m. - 9 p.m.

Other:

What are our hours of operation on weekends? *

5 points

noon - 9 p.m.

9 a.m. - 9 p.m.

Other:

Where do our trees come from? *

5 points

California

Oregon

Canada

Washington

Other:

Who is in charge at the lot? (Lot Managers & Director) *

5 points

Alec Scott

Andrew Demofonte

Jay Martz

Hans Lumme

Lina Lumme

All of the Above

Other:

Why do we have a Christmas Tree Lot? *

5 points

Help raise funds for youth programs and scholarships?

It's a business. We want to make money.

Other:

Why do we have a Christmas Tree Lot? *

5 points

To sell each customer the most expensive tree on the lot and get a good tip.

To have each customer leave our lot with a good feeling of having purchased a quality tree while supporting the activities for young people.

To have each customer leave without purchasing a tree.

Other:

What's your job as a volunteer? *

5 points

Check out an apron

Water the trees

Sweep and keep the lot organized

Greet customers and help them find a perfect tree

Load the car on or in the customer's car

All of the Above

Other:

Tipping *

5 points

Volunteers can accept tips and ask for tips

Volunteers can accept tips but can not ask for tips

Other:

Tree prices *

5 points

Tree prices are based on size and type of tree. Our prices are firm and can only be altered by the Lot Manager in extraordinary cases.

Our tree prices are negotiable. Volunteers can discount the price if tree is not perfect.

Other:

Price tag *

5 points

When you sell the tree, you remove the entire tag from the tree and give it to the customer.

When you sell the tree, you remove the "stub" on the bottom of the tag and give it to the customer

When you sell the tree, you tell customer the price of the tree and ask them to pay for it.

Other:

Tree stands *

5 points

Tree stands are free and come with every tree purchase

Tree stand is mandatory to purchase if customer buys a tree from our lot

Tree stand is optional and can be purchased for $21.00. Tree stands are recyclable. If customer purchases a stand and brings it back, there is no charge for a new stand.

Other:

Tree Stands and Bowl *

5 points

Before loading the tree on or in the car, you need to check the bowl for any cracks

Lot managers checked all the bowls, no need to check for cracks

Other:

Red Caps - What do we need the for? *

5 points

You place red caps on each rebar (come in two sizes)

You keep red caps in your pocket and ask lot manager to place it on the rebar.

Other:

How do you carry the tree out of the lot *

5 points

Carry tree trunk/stand first

carry tree tip first

When you place the tree on top of the customer's car, *

5 points

you always place it trunk facing the back, then use twine to tie it down.

you always place it trunk facing the front, then use twine to tie it down.

If the customer does not want the tree stand, what do you do? *

5 points

Take the stand out in the loading area. Rotate rebar stand to the left.

Make the customer buy it anyway

Types of Trees *

5 points

We sell Noble, Nordman, Grand and Douglas Fir Trees this year

We sell Noble, Nordman and Douglas Fir Trees. There are no Grands this year.

Other:

The most affordable tree is *

5 points

Noble

Nordman

Grand

Douglas

Other:

The most popular tree is *

5 points

Noble

Nordman

Grand

Douglas

Other:

The tree that has deep green foliage, branch spacing and holds needles well *

5 points

Noble

Nordman

Grand

Douglas

Other:

Tree with the yellow tag is *

5 points

Noble

Nordman

Grand

Douglas

Other:

Tree with the green tag is *

5 points

Noble

Nordman

Grand

Douglas

Other:

Tree with the blue tag is *

5 points

Noble

Nordman

Grand

Douglas

Other:

Baby Trees (2-4") with Plastic Bowl *

5 points

Come with stand for free

Do not come with the stand

Other:

What do you ask every customer when they picked their tree? *

5 points

Ask if they need a stand ($21)

Ask if they need a netting ($2.99)

Ask if they need their tree delivered ($18 within 5 miles or $36 within 10 miles)

Ask if they need a stand ($21), netting ($2.99), or delivery ($18 within 5 miles or $36 within 10 miles)

Other:

When the customer purchase the tree, where do you take it? *

5 points

Leave it on the lot

Take it to the loading area

Take it to the loading area and wait for customer

Other:

When the customer purchase the tree but wants it to be delivered, where do you take the tree *

5 points

Leave it on the lot

Take it to the loading area

Take it to SOLD area, meet the customer at the cash register. Take SOLD and DELIVERY tag and place it visibly on the tree. Make sure it's securely tied.

Other:

How to keep a tree fresh *

5 points

Every tree that comes to our lot has been give a fresh cut. We need to keep tree in the water and remind the customer to do the same at home.

Our customers need to fresh cut the tree when they take it home. Watering the tree is not important.

Other:

Netting *

5 points

Netting is free and helps compress the limbs of the tree, making it easier to handle and set up.

Netting is $2.99 per tree and helps compress the limbs of the tree, making it easier to handle and set up.

Other:

Netting process *

5 points

Volunteers can put the tree through the netting

Volunteers and customers can put the tree through the netting

Other:

Delivery distance *

5 points

We deliver anywhere in California

We deliver within 5-10 miles from the lot

We don't offer delivery

Other:

Delivery cost *

5 points

Delivery is always free at our lot

Delivery is $18 within 5 miles of the lot and $36 within 10 miles of the lot

Delivery is $20 within 5-10 miles of the tree lot

Other:

Delivery time *

5 points

We deliver anytime the customer wants us to

We deliver every day between 6-9 p.m.

We deliver on Weekdays between 6 - 9 pm and on Weekends between noon-3, 3-6 or 6-9 p.m.

We deliver between noon - 9 p.m. on Weekdays and Weekends

Other:

Flocking and Fire Retarding *

5 points

We offer both flocking and fire retarding for $3.50/ft

We only do flocking for $3.50/ft

We only do fire retarding for $3.50/ft

We don't offer flocking or fire retarding

Other:

Other products *

5 points

We only sell Christmas trees and stands

We sell an array of other Christmas related products including wreaths, garland, mistletoe, disposal bags, tree preservative, magic watering spouts, and more.

Other:

Community Service Hours *

5 points

Volunteers can earn community service hours by helping at the lot and logging their hours in the sign in book.

Volunteers can not earn community service hours by helping at the lot but can earn tips instead

Other:

Volunteer work *

5 points

If there is no work, volunteers can hang around with friends and have fun

There is always work at the lot. If volunteers don't know what they can help with, they should ask Lot Manager or Lot Director.

Other:

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