Refund Request Form
eMagicOne family is going to lose one member... We feel sad because of it.

Your request is of high priority and we would like to check it together with you. For this we need details and reasons why you decided to stop using our product. We will review this case and do our best to avoid such situations in the future. Hard times make us better, please point to the weak sides of our product(s) or service(s).

In case you still need a refund, you must completely stop using our product(s) or service(s) to get refund before applying for it. By filling out this form you acknowledge that you have read the Terms of Service and Refund Policy - https://emagicone.com/refund-policy/ , understood, and agreed with them.

It is always hard to say good bye. Hope we can fix it somehow.
First and last name *
Your answer
Your email address *
Your answer
Your order number *
Your answer
Product/service name
Your answer
Primary refund reason (what was done wrong) *
Your answer
Have you tried to contact our online support? *
If yes – how helpful it was? *
Your note to eMagicOne management team *
(let us know if you think employees hurt you in any manner)
Your answer
Have you tried to use online knowledgebase and documentation? *
If yes – how helpful it was? *
What would you like to be changed in the product? *
Your answer
If we make all changes in 7 days, will you cancel refund request? *
Is it the first time you use products or services from eMagicOne? *
Would you like to use our products FREE of charge once the issue is solved? *
Will you use eMagicOne products in the future? *
Are you using any other eMagicOne products? *
Your answer
Thank you for details. You help us to make our products and services better
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