Thank you for your interest in our Service Leadership Mastery: Championing Organisational Vision, Values, and Driving Customer-Centric Team Excellence course.

What You'll Learn:

• Understand a leader’s role in promoting the organisation’s vision, mission, and values, and align team goals to build a shared purpose.

• Create a customer-focused environment and guide your team to deliver better service using practical techniques and feedback.

• Evaluate team performance, identify areas to improve, and develop action plans to enhance service delivery.

Duration: 2 Days (9am-6pm)
Course Fee: $900 (before subsidy)  

Nett Fee after SSG Funding
Singapore Citizen 40 years old and above - $270.00
Singapore Citizen 21-39 years old - $450.00
Singapore PR 21 years old & above - $450.00
Singapore Citizens can use SkillsFuture Credit (SFC) to pay for the nett fee ($270 / $450)