Aviation Customer Survey Form 24 July-24 August 2017
The following questionnaires have been made to assess Fiji Meteorological Service performances on various Aviation services provided to its stakeholders. Please take time and click on the check box that best describes the service provided to you or to your organization. This will help FMS in improving its service delivery.
Please feel free to write your suggestions where required. We thank you in advance. We also have a service email which is aviationcustomer.service@met.gov.fj
Email address
1. How satisfied are you with the accuracy of Aviation Products issued by Fiji Met Service.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
TAF
ROFOR (Route Forecast)
Fiji Area Forecast
SIGMET
Take Off Data
2. How satisfied are you with quality of Mean sea Level charts produced by the Fiji Met service?
3. How well do you feel that Fiji Met Service understands your needs?
4. How would you rate the quality of inclement weather warnings issued by Fiji Met Service on lightning and thunderstorm activities within 5 nautical miles of the Aerodrome.
5. How satisfied were you with the length of time taken before you could speak to an employee?
6. How satisfied were you with the employee’s ability to communicate clearly with you?
7. How satisfied are you with the quality of customer service you receive from the Fiji Meteorological service?
8. Please rate the following attributes of our website.
Well Above Average
Above Average
Average
Below Average
Well Below Average
Ease of Navigation
Layout Design
Customer Support
Meeting your Needs
9. What other issues not included in this survey need to be addressed by Fiji Met Service?
Your answer
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