General IT services and support at LBNL
The purpose of this survey is to understand how post-docs at LBNL access and use IT systems and services. Responses will be used only to support this study and participation is voluntary.
Email address *
How did you get the computer you most often use for work? *
What Operating System is installed on the computer that you most often use for work? (Select all that apply) *
Required
My most often used work computer is (select all that apply): *
Required
Does your research work require you to access other computers/systems remotely? *
If you do utilize remote desktop access, how effective is the connection system you're using right now? *
How would you characterize the hardware of the computer you most often use for work? (select all that apply): *
Required
How would you characterize the software environment on the computer you most often use for work? *
Approximately, how much of your time is spent troubleshooting hardware, software, networking issues? *
During your time at the Lab, have you utilized IT help desk services (such as by emailing help@lbl.gov or calling the help desk)? *
What operating system do you prefer to use? *
If you had to change any IT equipment that you work with in your labs, how would you go about it? *
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