Zeb's Coffeehouse Shift Leader Application

Are you ready to look forward to work? Join the Zeb's team!

At Zeb’s, our mission is to cultivate community through coffee. We love our community and want to see it flourish! Our three culture points help us to focus this mission: expect great quality, know no stranger, and respond to needs.


ROLE


As a barista, you cultivate community by connecting with guests, delivering high-quality drinks and treats, and maintaining a welcoming environment. The shift leader empowers our team to serve customers well. They set the team up for success by encouraging team members to perform at their best and ensuring they know what needs to be accomplished. The shift leader also supports the team through baking and assisting with inventory management.

We are a close knit team that truly enjoys being together. Our team members look forward to coming to work because they love being with the team and our amazing customers. Team members enjoy a free menu item every shift plus an employee discount. We work together to provide flexibility for each other because we all have a life outside of work.

RESPONSIBILITIES

  • Greet and build relationships with guests
  • Enter customer orders and receive payments
  • Prepare espresso-based beverages, coffees, teas and other food items
  • Maintain a clean workspace and guest area, including bussing tables, doing dishes, cleaning floors and bathrooms, etc.
  • Be an example of excellence to other baristas, including areas of punctuality, diligence in completing checklist tasks, and warmth in caring for customers
  • Lead team of baristas in pursuing excellence through encouragement and loving correction
  • Maintain a welcoming environment for guests by identifying and resolving issues that may distract from a customer’s positive experience
  • Maintaining digital inventory system
  • Baking to maintain par levels
  • Assist in training new baristas
  • Other duties as assigned

JOB QUALIFICATIONS

  • Love of people
  • Appreciation of coffee and/or tea
  • Desire to learn and a teachable spirit
  • Attention to detail
  • Ability to be on your feet for long hours
  • Ability to lift 30+ lbs on occasion
  • Barista experience not required
  • Customer service or food service experience preferred
  • At least 18 years of age

Are you ready to look forward to work? Join the Zeb's team!

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Email *
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Are you at least 18 years of age? *
Are you legally able to work in the United States? *
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