Newburgh Free Library- Public Survey
In order to grow as an institution, we at the Newburgh Free Library need and want to hear back from you- our constituents- the residents of Greater Newburgh Area. Please take a moment to share your thoughts about our current program and services. Feel free to share this with your friends and neighbors. We hope to see you at your next visit!
Do you have a library card?
On average, how often do you visit the library?
What are the main reasons you come to the library?
Your answer
How would you rate each of the following library services?
Don't know/Not Applicable
Customer Service
Books, DVDs, music, newspapers etc.
Programs & Events (classes, clubs, concerts, storytime etc)
Access to online catalogs, research databases etc
Library Policies
Computer & Printers
Internet Access
Hours of operation
Overall, how do you rate the library?
How important is each of the following library services to you?
Very Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs & Events (classes, clubs, story time etc)
Online services (website, catalog, research databases, etc.)
Study rooms/reading areas
Internet Access
Computers and printers
Newspapers and magazines
Downloadable Info (Overdrive, Hoopla)
Downloadable or streaming ebooks, audio books, magazines and movies
Off-site Programs
Town Branch at Newburgh Mall
Overall, how important is the library to you and your family?
How do you typically find out about library programs? Check all that apply.
What ways could we improve our communication with you?
Your answer
What do you value most about the library?
Your answer
How could the library or its services be improved, if at all?
Your answer
How does the library benefit you or the community?
Your answer
What are your ideas of what the library could do?
Your answer
Thank You!
Thank you for your time and feedback! Follow our social media campaign #didyouknow to learn more about the library's program and services. If you have questions about this survey or about the library, please contact us at
If you are interested in sharing more feedback or staying involved, please leave your email and we will follow up.
Your answer
Would you be interested in being a volunteer, ambassador, or collaborator?
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