PUSH Green Homeowner Survey
Thank you for upgrading your home with PUSH Green! Your feedback is critical to the success of our program. We strive to provide the highest quality experience to homeowners seeking energy efficiency services in our community. Will you please take a moment to complete this survey?
What kind of work did you have done on your home? *
Your answer
How did you pay for the upgrades? *
Ex. On Bill Recovery, Smart Energy Loan, Assisted Home Performance Subsidy, Out of Pocket, etc.
Your answer
What was the best part of your experience with the PUSH Green team?
Your answer
On a scale of 1-5 (with 1 being poor and 5 being excellent), please rate your experience with following: My Community Energy Advocate was knowledgeable about the Energy Efficiency Process:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My Community Energy Advocate was timely:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My Community Energy Advocate provided me with the support I needed throughout the process:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: The timing of the Energy Efficiency Upgrade process suited my needs:
Your answer
Please select yes or no: My Community Energy Advocate attended my energy audit: *
Required
Please select yes or no: My Community Energy Advocate attended the meeting where my contractor presented the audit report: *
Required
Please select yes or no: My Community Energy Advocate either visited or checked in with me when upgrade work was underway on my home: *
Required
What was the name of your contractor?
Your answer
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My contractor was timely in contacting me for my energy audit, showed up as scheduled *
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My contractor was knowledgeable and answered any questions I had around by energy audit:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My contractor walked me through my completed audit report in a timely manner:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: I felt comfortable with the packages presented to me to complete needed upgrades on my home:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: My contractor was respectful of my home/was tidy as he/she completed the job:
On a scale of 1-5 (with 1 being poor and 5 being excellent) please rate your experience with the following: I am pleased with the quality of work performed on my home:
What suggestions or comments do you have regarding your experience with your contractor?
Your answer
What suggestions would you give for improving PUSH Green?
Your answer
Had you not learned of PUSH Green, how would you have gone about accessing upgrades to your home?
Ex. asked a friend or family member for a referral, visited the web, etc.
Your answer
We want to know how much energy you are saving by going green! Can we follow up with you to find out your energy usage? *
If you answered yes to the last question, please provide your name and phone or email below so that we can follow up:
Your answer
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