Elevate Summit Call For Speakers
Elevate is a conference for anyone in customer support, customer success, or even product management. We produce a very different event from your average tech conference - our attendees have refined, specific skills and opinions. They already know what they do is important and they do a pretty good job already. Our attendees are seeking education, advice, and ACTIONABLE information that they might not already have from people who have real-life experience to share. We’re looking for your in-the-trenches stories, your failure stories, your head-slapping revelations that changed your business for the better.

If you’re interested in speaking at an Elevate Support Summit, please review the below info first.


=== TOPICS WE DO NOT THINK ARE COOL===

- Is your talk about how important customer service is? Our attendees are among the elite of the support world, and already know this.

- Are you a professional speaker who doesn’t actively work with customers day-to-day? Our attendees DO this stuff all day. They need to hear from people with real work experience.

- Is your talk about how to treat customers nicely? All our attendees already do that, and they are very, very good at it.

=== TOPICS WE THINK ARE COOL ===

- Do you have a great, unique story about customer care success or - even better - failure? Send it our way!

- Do you do something that is not widely accepted as a general practice (like offer “no questions asked” refunds or have all team members use nicknames)? Sounds fascinating!

- Do you have a story about how other departments and disciplines can affect customer happiness? Tell us!

- Have you managed to scale your support practices through massive growth, disruption, etc? Show us your battle scars!

- Have you come up with an effective process for converting user feedback into smart product decisions? Let's hear it!

- Have you figured out a process to give support as much of a voice in the product roadmap as your executives? Kudos to you, can you come teach the rest of us?

Think you’re a good fit? Use the form below to submit your talk.

Speaker's name
Your answer
Speaker's job title
Your answer
Speaker's company
Your answer
Speaker's email
Your answer
Who are you nominating?
Your name (if nominating someone else)
Your answer
Your email (if nominating someone else)
Your answer
How many Elevate Summit events have you (or the speaker) been to?
Short description (5-8 sentences) of talk (please be as specific as possible, and include numbers if you have them):
If nominating someone else, write in why you think they'd be a good speaker and what topic you think the should cover.
Your answer
What are the (up to) 3 things attendees can take away from your talk and implement at their own company?
Your answer
How much time do you need to cover the material?
The best talks are the ones that cut out the fluff and get right to the point. What's the shortest amount of time you could do this topic justice.
Have you ever given this talk, or something very similar, before?
How many talks have you given to an audience of at least 50 people?
Your answer
What's the largest audience you've ever spoken in front of?
Your answer
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