ROPPOR Error & Suggestion Report
The technical service such as the SW installation and interlocking of drones is paid service. So if you want to ask related questions, please refer to the technical support and training quotation form in our homepage.
Suggestion & Opinion
(ex. 1.0.20123 - you can check the serial number in the upper right corner of the screen when running the ROPPOR software. Only for error report)
Software Serial Number
(ex. 1234-5678-9012-3456-7890-1234-5678-9012 - you can check the serial number in the upper right corner of the screen when running the ROPPOR software. Only for error report)
Operating System and Version
( ex. Window 10 pro. -Only for error report)
(manufacturer, model name, drone size, battery spec etc. -Only for error report)
Peripheral Device Name & Version (If there is a difference from the peripheral device we proposed)
(FC, Computer Module, LTE Modem, GNSS etc- only for error report)
Error Details, Functional Improvement Proposal, Other Opinion (Error occurred date and time, reproduction stage, sequence number of the device in which the error occurred or entire devices, site photos/videos, etc.)
(Please describe precisely to apply to software upgrade. Ex) During the flight test at 4:30 pm on October 27, 2020, upload the route > Set the performance > Perform the stage at the start of the performance. The entire aircraft was started, but there was a problem that it could not fly (attach the captured screen at the time of the problem, a picture of the scene, and a video)
Procedure for Error Reappearance
(Please describe precisely to check out error procedure step by step. Only for error report)
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