Haddonfield Public Library Community Perceptions Survey
The Haddonfield Public Library is beginning a strategic planning process. As a key part of the process, we wish to gather your perceptions about libraries in general and the Haddonfield Public Library in particular. This survey should take approximately 12 to 15 minutes to complete. You may skip any question, but we appreciate your time in completing as much of the survey as you can.
To begin with, please indicate your gender
Please indicate your age:
Now, for statistical purposes only, please select one of the following that best describes your total household income, before taxes.
Which of the following best describes the highest level of education you've completed?
What is your marital status?
Do you have children under the age of 18?
Please indicate which of the following best describes your occupation:
Did you vote in favor of or against the library bond measure that enabled the borough to renovate the library?
If the existing library building needed renovations in the future in order to continue offering the same or better service, and the borough put a bond measure or ballot initiative for the library on the ballot, how do you think you would vote?
Next, we'd like you to react to the following statements to show your agreement or disagreement:
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
A. I don’t pay much attention to what’s going on at the Library
B. I’m not sure that I know everything the Library offers in terms of services or resources
C. People would consider me kind of a book worm
D. Compared to most people, I know a lot about what the Library has to offer
E. I don’t go to the Library very often
F. It is important that the Library offers programming in the Arts and Humanities
G. The Library should be a place for communities to gather together
H. Whether the local public library is good or bad has very little impact on the community
I. It’s just easier to buy books from a bookstore/online bookseller than to borrow them from the Library
J. The Library is good enough as it is
K. The librarians at the Library are knowledgeable enough about technology to help answer my questions
L. The quality of the a public library has a big impact on the community
M. I really enjoy going to my local public library
N. Even in the Internet age, the Library remains an invaluable resource to the community
Do you have a library card?
How many times have you visited the library in the past 12 months?
If you have not visited the library this year, when was the last time you visited the library? Skip this if you have visited the library in the past 12 months.
Do you access the Internet from the Library, using either the Library’s public computers or WiFi?
How often do you access the Library’s website?
Below is a list of activities and services offered by the Library. Please indicate how frequently you use each one.
Never
Once a year or less often
Once every few months
Once per month
More often than once per month
A. Use print reference materials that are for use only in the library such as directories, indexes, encyclopedias, almanacs, and dictionaries
B. Do research or work for an organization that you belong to
C. Use the library as a resource for home schooling
D. Do homework/study
E. Use the a public computer/Internet
F. Attend meetings in the community meeting room
G. Research your (or someone else’s) genealogy
H. Use the Library as a resource for job seeking
I. Access the Internet on your own device using the Library’s WiFi
J. Attend a public program, such as a story time, an author reading, movie showing, music performance, family program, craft or workshop etc.
K. Do research for personal investing or general financial topics
L. Use maker equipment such as 3D printers, Raspberry Pi computers, Adobe Creative Cloud software, etc.
M. Get tutoring
N. Research health or wellness topics
Next is a list of phrases that may or may not be important to you when it comes to a public library. Please indicate how important each of the following is to you
Not at all important
Somewhat important
Very important
A. Offers quiet areas for doing work or research
B. Provides WiFi and Internet access
C. An excellent resource for students to get help with homework
D. Prepares young children for school
E. Offers something appealing for people of every age gender ethnicity and religion
F. Provides classes, programs and materials for immigrants and non-English speakers
G. Provides tools to help people hunt for jobs
H. A place to turn to for help in disaster situations
I. A place for people in the community to gather and socialize
J. Has convenient hours of operation
K. An important resource for small businesses (by providing space, WiFi, business expertise and resources, etc.)
L. Helps people find trustworthy information
M. Offers a website with a wide range of online research, e-books, music and video for download
N. Offers ways for me to manage my library account through my smartphone or other mobile device
O. Reaches out to all members of the community to make sure they know the library is open to them
Now you’ll see the same list of statements but this time we’d like you to rate how much you feel the statement describes the Haddonfield Public Library.
Neutral/Don't know
Doesn't describe the library at all
Describes the library but library could do better
Describes the library extremely well
A. Offers quiet areas for doing work or research
B. Provides WiFi and Internet access
C. An excellent resource for students to get help with homework
D. Prepares young children for school
E. Offers something appealing for people of every age gender ethnicity and religion
F. Provides classes, programs and materials for immigrants and non-English speakers
G. Provides tools to help people hunt for jobs
H. A place to turn to for help in disaster situations
I. A place for people in the community to gather and socialize
J. Has convenient hours of operation
K. An important resource for small businesses (by providing space, WiFi, business expertise and resources, etc.)
L. Helps people find trustworthy information
M. Offers a website with a wide range of online research, e-books, music and video for download
N. Offers ways for me to manage my library account through my smartphone or other mobile device
O. Reaches out to all members of the community to make sure they know the library is open to them
Please indicate which of the following apps, if any, you have installed/used (check all that apply):
Technology planning is an important aspect of the Library’s strategic focus. Please indicate which types of technology/software you think the Library needs to offer more access to (check all that apply):
(Optional) If you indicated that the Library should offer more access to one or more of the above listed technologies, use this space to share with us and specific requests or suggestions for addition. This can include suggestions to make more of something available that we have already, or to get something we don't yet offer:
Your answer
(Optional) What other suggestions do you have that would make visiting the Library more useful or enjoyable for you or for people you know?
Your answer
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