Quiz for Lesson 1: Stages of a Helping Relationship
Please complete this quiz as you go through the lesson, stopping at every "Checkpoint" and selecting the answer that best corresponds with each numbered question. All questions require a response; if you do not know, provide your most educated and best guess. Be sure to click "submit" when you are done. On the next screen you will get to view your results. Good luck!
1. Choose the best introduction for a counselor to make with a youth while on street outreach.
1. Hey there. Are you homeless?
2. Hey there. My name is Jenny and I volunteer with a program called StandUp For Kids that helps homeless youth. Do you have a minute?
3. Hey there. We’re just wondering if you need anything tonight while we’re out here.
4. Do you know of any homeless kids in this area who might need help?
2. After you’ve made introductions, what should be your initial goal?
1. Help the youth feel comfortable with you.
2. Get the youth to tell you what they need.
3. Figure out if the youth is really homeless.
4. Get the youth to trust that you’ll help them.
3. As a counselor first getting to know a youth, what should you generally NOT do?
1. Provide a resource card or pamphlet.
2. Tell the youth when you will return.
3. Relate to the youth how challenging your own experiences with homelessness were.
4. Ask what the youth needs that day to get by.
4. Identify a set of common strengths a youth might have.
1. Slick, mysterious, sarcastic.
2. Oppositional, combative, strong-willed.
3. Resilient, courageous, driven.
4. Pregnant, worried, intoxicated.
5. Which one of these is NOT a good reason for conducting an assessment?
1. Determine what danger a youth may come across in his or her present situation.
2. Determine whether a youth may need a referral to a mental health professional.
3. Determine how to best “triage” multiple youth with multiple concerns.
4. Determine whether a youth was telling the truth regarding his family situation.
6. Which the best way to further assess a youth’s concern about the police?
1. “How have you successfully dealt with the cops before?”
2. “Are you respectful to the cops when they come by?”
3. “How much longer do you think you’ll be doing things that break the law?”
7. Which of the following is NOT an active listening technique?
1. Try to mirror the youth’s body language.
2. Have the youth answer as many questions as possible.
3. Repeat back the main points of the story.
4. Ask questions about things you did not quite understand.
8. What is the point of understanding a youth’s motivation?
1. You can get a youth to go back to school or take GED classes.
2. You can get a youth to find a job that will help him/her pay for an apartment.
3. You can get a youth to enter a shelter for the night.
4. You can get a youth to identify what he or she needs to change.
9. Which of the following best illustrates the “meet youth where they are” principle?
1. Asking a youth who drinks every night if he/she would consider stopping cold turkey.
2. Asking a youth who’s selling his/her body if he/she has filled out any job applications lately.
3. Asking a youth who seems particularly depressed if he/she would consider calling the outreach line tomorrow to check in.
4. Asking your fellow counselor to call an ambulance for a youth who says he or she has been cutting.
10. Which goal is sufficient enough based on the criteria of specific outcomes (who, where, when, how)?
1. I plan to stop getting high sometime next year because I’m getting really tired of this crap.
2. I plan to stop getting high by August by attending two or three NA meetings a week at the Salvation Army with my friend DJ.
3. I will stop getting high by Christmas so that I can save that money and pay for things my baby needs.
4. I won’t get high when me and my mother get into fights on the phone. I will only get high when I’m in a good mood.
11. Which of the following is NOT a listed technique of successful goal setting?
1. Reflect on a youth’s success.
2. Recognize when a goal is unrealistic.
3. Respond to a roadblock with a new approach.
4. Rescind offers to help when a youth gives up.
12. How might you NOT want to process a youth’s relapse together?
1. Ask, “What could we have done differently?”
2. Ask, “What triggers need to be avoided?”
3. Ask, “What are you going to do about this failure?”
4. Ask, “What help do you need that you didn’t have before?”
13. What question is probably most important when identifying a good community partner to refer a youth to?
1. Do you have experience working with this population?
2. What days and hours are you open?
3. Do you take walk-ins?
4. How accessible is your office by bus?
14. Put the stages of a helping relationship in proper order.
1. Maintaining, Initiating, Working
2. Working, Initiating, Maintaining
3. Initiating, Working, Maintaining
15. A counselor asks, “What is the best set of solutions to help Cameron get out of homelessness?” He or she is probably working through what stage of the helping relationship?
16. Choose the only sequence of goals that follows chronological order.
1. Assess risks, reduce harm, prevent relapse
2. Build rapport and trust, determine goals, connect to community supports
3. Reduce harm, assess risks, motivate a youth to change
4. Connect to community supports, make safe approach, determine goals
Your name (FIRST LAST)
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