Capturing the unique and unbiased perspectives of first-time visitors, Tourism Extension's First Impressions Program delivers important information to participating communities on what they're doing well, as well as constructive advice on where and how they can improve. Residents from a community of a similar size and nearby location, follow specific procedures to document their visit as "secret shoppers" of the subject community's amenities. The application will help us determine the readiness of your community to participate in the First Impressions program.
All questions regarding the First Impressions program should be directed to Ann Savage, Tourism Extension Associate, NC State Extension, aesavage@ncsu.edu.