We do accept even slightly used (please ensure at least 90 percent of the product remains, if a makeup/skincare product; if clothing and/or holistic/home goods, please be sure product is in its original condition) products within 30 days from your receiving your good(s), as tracking shows, for an exchange!
(1) Submit this form;
(2) you'll be emailed a pre-paid label right away;
(3) please print and use your label within three days;
(4) once we receive the good(s) for exchange, we'll send you a special re-shop code (e.g., store credit) that never expires --
Whether you are wanting the same product in a new shade or preferring to try another formula, simply apply the store credit code upon checkout to deduct the product value.
For overseas/over-borders gals (E.g., Canada, Australia, etc.), please email us directly at email@example.com to get going on an exchange/store credit.
The fine print: If the item is on sale, sale price is honored. We do not limit exchanges; we know it can take a time or two or even more to get your perfect shade, formula, size, etc. If, though, any abuse of this friendly policy is observed we would need to re-evaluate. Thank you for honoring our wanting to honor your best online shopping experience.