We Value Your Feedback!
Dear Esteemed Customer,
At Optiven Limited, we value you as our customer. We would like you to share with us how your experience with us has been. Your Feedback is important to us and it will help us keep on improving how we serve our customers.
1. Is this your first visit to our website?
Required
2. How did you know about Optiven?
3. Did you find the website informative?
4. Did you find it easy to find the information you were looking for?
5. Have you interacted with us before?
If you have interacted with us before, please give us your feedback using the scale below 5 = Exceptional 4 = Good, 3 = Okay, 2 = Fair and 1= Poor or mark N/A (Not Applicable) if you don’t have enough experience to comment on the statement
1. Accessibility of our office
Poor
Exceptional
2. Accessibility via telephone
Poor
Exceptional
3. Feedback via chat
Poor
Exceptional
4. Level of courtesy and friendliness exhibited by our staff
Poor
Exceptional
5. Willingness of the staff to assist
Poor
Exceptional
6. Accessibility of our properties
Poor
Exceptional
7. How would you rate our ability to meet your needs?
Poor
Exceptional
8. Compared to other providers, how would you rate our properties?
Poor
Exceptional
What additional products / services would you want us to add to better serve you?
Your answer
How likely are you to purchase a property from us
How likely are you to refer colleagues, family or friends to Optiven Limited
What is the one thing you would like us to improve on?
Your answer
Gender
Year of birth
Your answer
Average Monthly Income
Your answer
Name
Your answer
Email
Your answer
Telephone
Your answer
Have you purchased any of our properties?
Required
If Yes which one?
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