Account Reactivation
Note: If our website recognizes your email, then you have an active account. If you cannot remember your password/ access your account, try resetting your password or emailing

During an update to our website (when we moved our website from to its new domain), we encountered a technical issue which resulted in a deactivation of some accounts. To access your old purchases from, we simply need to reactivate the account. Please follow the steps below to get your account up and running. Thank you for your patience, and we sincerely apologize for any inconvenience.

Step One: Create a new account. Go back to the website ( and create a new username and password and then continue with Step Two below.
Sign in to Google to save your progress. Learn more
Step Two: What is your new username? *
Step Three: Confirm your purchases from                                                                                                                                                                                            (We do have your purchases logged, but we can update your account much faster if we know what we are looking for.) *
Step 4: What is your email address?   (We will use the information provided to reactivate your account ASAP. Thank you for your purchase and thank you for your patience.) *
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy