Customer Quality / Satisfaction Survey
OVL thinks very highly of our customers and what our customers think about the service we provide. Please take a few moments to help us better serve you by filling out the following survey. This survey will help us better understand the needs and concerns of our customers.
Was the exterior packaging the items arrived in acceptable? *
Were the interior packages and protective material for the parts acceptable? *
Were the parts properly identified with OVL parts labels or tags? *
Did the paperwork you received match the inventory inside the cartons? *
If your orders require shipping marks, were they noted somewhere on the shipment? *
Was your request for quotation responded to in a timely manner? *
Were the prices you were quoted competitive with other suppliers?
Comments/ Concerns/ Questions: *
Your answer
Company Name and Given/Family Name *
Your answer
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We would like to thank you for your feedback and the information you have provided to us. At Optimum Vehicle Logistics, we take any concerns or questions from our customers very seriously, as we are always striving to exceed your expectations.
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