South Brunswick Genesis Parent Portal Help Desk

K-2 Report cards will not able visible between February 21,-April 5, 2018 so that report cards for students in Grades 3-5 may be prepared.

This Help Desk is designed to assist parents with accessing their Genesis Parent Portal accounts. All support to parents is provided by the South Brunswick School District. Please do not contact Genesis directly.

We will do our best to respond to all inquiries within 48 hours. Depending on the number of requests, this time may vary at at times will increase. Please avoid entering multiple requests for the same issue, this slows down our process. Note that you may also contact your child's main office for assistance with Genesis.

If your school is in a Pilot Phase of the Spring Parent Teacher Conference Scheduling Tool, you will receive communication from your school when it is ready. It is our hope to have this feature available for all families during the 2018-2019 school year.

Please check all schools that apply to your family. *

South Brunswick High School

Crossroads North Middle School

Crossroads South Middle School

Brooks Crossing Elementary School

Brunswick Acres Elementary School

Cambridge Elementary School

Constable Elementary School

Greenbrook Elementary School

Indian Fields Elementary School

Monmouth Junction Elementary School

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Please check all grade levels that apply to your family. *

Kindergarten

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List student names and birthdate for each family member attending the South Brunswick School District. (Example: Rucha Shah, 3/15/08) *

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What is your name? *

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Please provide an email address to receive a reply from our Help Desk: *

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What type of support do you need? *

I do not have Genesis access and need help with account set-up.

I can't see my child's attendance.

I am unable to update my child's contact information.

I can't see all of my South Brunswick students.

I do not have an email address or Internet Access to log-in.

I am locked out of my account after 10 failed attempts.

I can't see my child's middle school or high school grade through gradebook.

I can't access my child's report card.

Other:

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If you have a problem not listed above please use this space to explain.

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