South Brunswick Genesis Parent Portal Help Desk

August 15-August 21, 2018: Genesis Parent Portal opens for form completion.
August 21, 2018: Elementary Homeroom Placements and Middle School Team (Unit) Placements available if all forms have been completed.
September 5, 2018: Middle and High School Schedules available through the Genesis Portal.

This Help Desk is designed to assist parents with accessing their Genesis Parent Portal accounts. All support to parents is provided by the South Brunswick School District. Please do not contact Genesis directly. Note that you may also contact your child's main office for assistance with Genesis.

We will do our best to respond to all inquiries within 48 hours. Depending on the number of requests, this time may vary at at times will increase. Please avoid entering multiple requests for the same issue, this slows down our process.

Please check all schools that apply to your family. *

South Brunswick High School

Crossroads North Middle School

Crossroads South Middle School

Brooks Crossing Elementary School

Brunswick Acres Elementary School

Cambridge Elementary School

Constable Elementary School

Greenbrook Elementary School

Indian Fields Elementary School

Monmouth Junction Elementary School

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Please check all grade levels that apply to your family. *

Kindergarten

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List student names and birthdate for each family member attending the South Brunswick School District. (Example: Rucha Shah, 3/15/08) *

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What is your name? *

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Please provide an email address to receive a reply from our Help Desk: *

Your answer

What type of support do you need? *

I do not have Genesis access and need help with account set-up.

I do not have an email address or Internet Access to log-in.

I can't see all of my South Brunswick students.

I am unable to see Forms to complete for my student.

I am unable to update my child's contact information.

I can't see my child's attendance.

I can't see my child's middle school or high school grade through gradebook.

I can't access my child's report card.

I am locked out of my account after 10 failed attempts.

Other:

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If you have a problem not listed above please use this space to explain.

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