Customer Feedback
We would love to hear your thoughts or feedback on how we can improve our customer care!
REVIEW OF SERVICE FOR *
PERSON COMPLETING SURVEY (OPTIONAL)
1. SELECTION OF FUNERAL HOME - Which of the following choices factored into you choosing this funeral home?
2. HOW WOULD YOU RATE THE FUNERAL DIRECTOR HANDLING YOUR ARRANGEMENTS? *
Poor
Fair
Good
Excellent
Courteous and compassionate
Personal appearance
Explained available service options
Gave you enough time to make choices
Ability to answer your questions
Clearly explained service costs
Paid attention to detail
3. HOW WOULD YOU RATE THE FUNERAL HOME FACILITIES?
Poor
Fair
Good
Excellent
Accomodating
Overall cleanliness and appearance
Vehicles (Hearse, Family car, Vans)
Clear selection
4. HOW WOULD YOU RATE THE FUNERAL HOME STAFF DURING VISITATION AND SERVICE?
Poor
Fair
Good
Excellent
Courteous and compassionate
Staff professionalism
Accomodating
Attention to detail
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5. WERE YOU PLEASED WITH THE APPEARANCE OF YOUR LOVED ONE? Yes, No, any comments?
6. OVERALL, HOW WOULD YOU RATE THIS FUNERAL HOME?
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7. HOW LIKELY ARE YOU TO USE THIS FUNERAL HOME FOR FUTURE NEEDS?
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8. We are always looking for ways to improve our services. What, if anything, could be done to better serve your needs?
ADDITIONAL COMMENTS
All information is held in strict confidence unless you give us permission to share on our website or social media accounts.
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