RWSN 2025 Handpump Survey - One Country 

The Rural Water Supply Network (RWSN) continues to support rural water supply services, including efforts to ensure that infrastructure is of good quality. Efforts to address issues of handpump quality and corrosion are being undertaken through an initiative called Stop the Rot.

With this survey, we want to learn about your ongoing experiences with handpumps, focussing on corrosion, often referred to as “the red water” problem. It follows from previous RWSN Handpump Surveys published in 2013 and 2021 which looked at a broader range of issues. High levels of iron in handpump supplies can require pumping for some time until the water becomes clear, can result in the rejection of the source by users, and/or can lead to premature failure of the supply. We want to learn from you – even if you have not experienced this problem!

This questionnaire relates to one country only. If you prefer to take this survey as an organisation working in multiple countries, please click here, otherwise continue. If you wish to provide detailed information on more than one country, please feel free to take the survey more than once.

This 16-question survey should take no more than 25 minutes of your time. It will remain open up to the 15 November 2025. Thank you, and please do encourage others to participate.

The survey is being managed by Ask for Water Ltd and Skat Foundation in partnership with Daniel Hudson, a Masters Student at the University of Strathclyde.  All individual responses will remain anonymous. We shall publish a report that consolidates findings. At the end of the questionnaire, can include your name and/or organisation if you wish. If you have any questions in relation to the survey, or our work on the guidance, please contact Kerstin Danert on kerstin.danert@ask-for-water.co.uk

French version - one country
Portuguese version - one country


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BACKGROUND

1. What type of organisation do you work for?

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2. What is your role/job title?

3. Please tell us how your organisation is involved in borehole construction and/or pump installation? 

drill boreholes
install handpumps
rehabilitate boreholes and/or handpumps
support the management and maintenance of boreholes installed with handpumps
none of these
other
We fund organisations to
We contract other organisations to
We directly

4. Which country are you taking this survey for? 

HANDPUMP PROBLEMS AND FAULTS

5. What problems and faults with handpumps are you aware of? (can select more than one)

6. Please tell us the three most important things that you believe would increase the longevity of handpumps in the country you work?

THE RED (OR BROWN) WATER PROBLEM

7. If you have observed red or brown water from handpumps in the countries your organisation works, what do you believe the cause(s) are? (you can select more than one response)

8. For handpump sources, does your organisation undertake any water quality tests to collect information about potentially aggressive groundwater?

9. If your organisation undertakes tests to determine potentially aggressive groundwater, how is this information used?

RAPID HANDPUMP CORROSION

10. In this survey, we are defining rapid handpump corrosion as corrosion which occurs within the first few months to three years of installation. If this is a problem in the countries in which you work, how widespread is it?

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11. Please list the areas within the country in which rapid handpump corrosion is a problem.

12. How did you find out that there is a rapid handpump corrosion issue?

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POLICIES AND REGULATIONS

13. Are there any regulations, policies or guidance to prevent rapid handpump corrosion in your countries of work? (please tick all that apply)

14. If policies or guidance to prevent rapid handpump corrosion exist, please tell us more about them, including adherence, or challenged in ensuring adherence.

15. Are you aware of the World Bank published a technical note (in English) on preventing handpump corrosion with regulation?

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Technical Note

Here is the link to the World Bank Technical Note

16. If you are interested in providing us with more insights into this issue, please give us your email, or you may contact kerstin.danert@ask-for-water.co.uk directly.  

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