Community Survey
Please take a moment to answer this survey about the library. All questions are optional. Answers to the questions will help us identify areas for improvement and to set long-term goals.
Section 1: Please check one answer for each of the following:
1. Do you have a library card?
2. On average, how often do you visit the library?
3. How would you rate each of the following library services?
Excelllent
Good
Fair
Poor
Don't Know/NA
Customer Service
Collection (books, dvds, music, newspapers, tec. )
Programs (classes, storytimes, clubs, etc)
Online services (website, catalog, library app, research databases)
ILL (inter-library loan)
Library Policies
Computers and Printer/Copier
Internet Access
Hours of Operation
Overall, how would you rate the library?
4. How important is each of the following services to you?
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Borrowing physical materials (books, dvds, music, etc)
Borrowing digital materials
Reference (research assistance from the staff
Programs (classes, storytimes, clubs, etc)
Computers and printer
Help using computers, printer, etc.
Study rooms/ reading areas
Community meeting rooms
Internet/ wi-fi access
Ill (inter-library loan)
Online services (website, catalog, research databases)
Photocopier/faxing/scanning
Newspapers and magazines
Bookmobile
Books by Mail
Overall, how important is the library to you and your family?
5. How would you rate the following of our collection, services, and facility?
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Selection of children's books.
Selection of middle grade books.
Selection of young adult books
Selection of adult books.
Selection of dvds.
Accessibility of public cmputers.
Range of children's programs.
Range of tween/teen's programs.
Range of adult programs.
Library website.
Library catalog.
Library app.
Reference service.
Checkout system.
Cleanliness of facility.
6. How do you typically find out about the library's programs? *
Required
Section 2: We value your opinions. Please answer the following questions:
7. What do you value most about the library?
8. How could the library or the services be improved?
9. What programming topics or clubs would interest you or your family if they were offered at the library?
10. Any other comments about the library or library staff? Areas of improvement?
Submit
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