ICY DOCK will not be responsible for any software, firmware or other customer data stored within, or interfacing with an ICY DOCK product. ICY DOCK will not be responsible for any damages done to the motherboard, cable, hard drive, or any other device due to the occurrence of the enclosures. ICY DOCK does not guarantee (1) any errors printed on the manual, (2) the product’s appropriateness for the customer’s purpose, and (3) the performance and outcome from using this product. ICY DOCK will not be responsible for any damaged or stolen items while the package is delivered. Any responsibilities involving the sales of ICY DOCK products must be carried out between the customer and the vendor.No ICY DOCK employee has the authority for modification, extension, or any addition made to this warranty. The warranty, as stated, are exclusive and in lieu of all others, oral or written, express or implied.
An invoice must be provided by an authorized vendor showing the item number or product number and date of purchase to process any defective repair or exchanges. The customer must fax, scan, or e-mail the required invoice with a completed RMA form. The customer will pay for the shipping to the authorized repair center and all other costs not pertaining to the warranty. ICY DOCK will only cover the cost of transportation and packaging back to the customer and will not compensate for tax levy, customs, insurance, or any other fees included with the shipping to anywhere in the EU or EFTA. Our warranty will not cover anywhere outside of the EU or EFTA.