McDermott Funeral Home Online Survey
Thank you for choosing us as your preferred funeral provider. To continue to provide the highest standard of care in funeral service we would appreciate your feedback. Please complete the short survey below.
Your First & Last Name *
Your address *
Phone number
Regarding the services for *
Email address
If email was provided, may we send you periodic emails?
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Selection of the funeral home
Why did you choose McDermott?
How likely would you be to recommend us to others?
Would not recommend
Very likely to recommend
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Overall, how would you rate us?
Poor
Excellent
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How likely are you to use us again?
Definitely not
Very likely
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Funeral Arrangements
How would you rate your arranging director?
Poor
Fair
Good
Excellent
Courtesy and compassion of staff
Professionalism and expertise
Understanding your service needs and wishes
Ability to fully answer your questions
Fully explained available service options
Provided a variety of option for merchandise
Clearly explained service cost
Gave enough time to make decisions
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Would you like to share any comments, of praise or concern, about your arranging director?
How would you rate the staff of the funeral home?
Poor
Fair
Good
Excellent
Timely response
Attention to detail
Communication skills
Professional conduct and appearance
Ability to address your needs
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Facility
How would you rate the funeral home facilities?
Poor
Excellent
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Professional services and Merchandise
How would you rate the services and merchandise?
Poor
Fair
Good
Excellent
N/A
Casket and vault selections
Cremation urn selections
Type of tribute and memorial options
Personalization options (e.g. jewelry, candles, etc.)
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Were you satisfied with...
Poor
Fair
Good
Excellent
N/A
Services provided
Appearance of your loved one
Available choices
Range of prices
Payment policy
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Conclusion
Would your experience had been simplified if arrangements had been made in advance?
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Would you like additional information on...
Would you like information about funeral planning sent to your home?
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Would you like to be contacted by phone to answer any questions and discuss your specific options for funeral planning?
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Do you have any additional comments or suggestions you would like to share?
May we use your comments on our website and other materials?
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