Request to Open or Continue an Institutional Social Media Account
Each existing or proposed UNHCR institutional account on social media must be authorized by DER in Geneva to help ensure proper coordination and oversight. For questions please contact socialmedia@unhcr.org.
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Location
Country *
City *
Bureau/Division/Service/Section/Unit
Include if applicable
Account Manager
(The person who posts most frequently to the account)
Name *
E-mail *
Job Title *
Telephone *
please use this format: +41-22-739-8111
Secondary contact *
Name and telephone of second person with password and admin privileges
ACCOUNT DETAILS
Does this account already exist? *
Platform *
Account Name *
Please enter the URL if account already exists or the proposed name if it does not yet exist
Language(s) *
What languages are used the posts (include % if more than 1)
OBJECTIVES
What are the main objectives for this account? *
Who is the primary audience? *
Why is this the best platform for reaching them? *
Do any other UNHCR accounts already serve this audience? *
MANAGEMENT
Does the community manager have sufficient experience and training? *
What kind of content will you post, and how often? *
Will those managing the account have the seniority and experience to manage negative comments? *
Do you have the capacity to listen effectively to comments? *
How will you manage audience engagement outside of work hours? *
How will you ensure that passwords are kept secure? *
IMPACT
What does success look like for this account? *
What tools will you use to measure impact? *
How will this information and analysis be used to strengthen the account? *
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