Request for One Off Debt Email Advice
Please complete this form if you have questions about debt that we may be able to answer by email. Any information you enter will be kept confidential to the Citizens Advice service and will not be divulged to any third party without your permission.

We are able to provide a one off email debt advice service to anyone that lives in England and Wales. We aim to provide you with debt advice within 4 days of receipt of your email. We ask for your postcode and phone number in case your local Citizens Advice office needs to follow up to you about your enquiry.

Please provide as much detail as you can for us to help you fully.

Name *
Your answer
Postcode *
Your answer
Email Address - without this we are unable to provide a reply *
Your answer
Details about your circumstances
It will help us to provide more detailed advice if we understand know a few facts about your current situation.
What type of housing do you currently live in?
If you own your own property or have a mortgage, how much equity is in the property?
Your answer
Do you own any of these assets worth over £1000? tick all that apply.
What is your total monthly income?
Your answer
If you did not have any debt, how much spare monthly income would you have, after all of your normal expenses were met? *
Income, are you?
What is (roughly) your total amount of debt?
Your answer
Number of people in your household?
5 or more
Children (0 to 18 years old)
Do you have any of these debts? please select all that apply
Please use the space below to tell us if anything is urgent and why?
Your answer
Please use the space below to tell us what help you would like from us *
Your answer
Consent *
We need to record and use your personal information in order to advise you. We only access it when we have a good reason; we only share it when necessary and we never sell it to commercial organisations. We do need explicit consent to record certain types of information, so please tick the appropriate boxes below to signify your consent. For our full privacy policy see:
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