PLEASE FILL OUT FORM AND INCLUDE WITH YOUR RETURN
Please package the item well! Make sure to use the same box or bigger, for safe shipping.
We offer a 90 Day Warranty.
Please check that your item is still under Warranty before shipping.
Please ship the unit to:
Original Car Audio
12105 12th Ave S
Burnsville, MN 55337
Name that you ordered under
Email used in the order
Customer Phone Number
Phone number to reach you
How did you purchase the item
Credit Card over the Phone
Date that you purchased
Ebay Item Number/Order Number
Ebay item numbers are 12 digits, order numbers are usually four.
Are you looking to exchange the unit, or refund?
Return Policy: We accept returned items only if the item is defective within THIRTY(30) days of receipt or is damaged during shipping. A replacement will be shipped out for all approved returns within 3 business days. Including a note/copy of this form in the box will help us expedite the return or exchange process. Refunds are only issued for the item we cannot replace. PLEASE NOTE: ANY Shipping and handling cost is NON-REFUNDABLE. If you received "FREE SHIPPING" and are opting for a refund, $15 will be deducted from the refund to cover charges we incur from UPS. Buyer is responsible for buying the correct item. FAILURE TO DO SO WILL CAUSE A 25% RESTOCKING FEE (If you are requesting a refund, restocking fee does not apply for exchanges).
Reason for refund/exchange
By checking this box, I verify that I am packing the item the same way it was sent to me.
Shipping damage accounts for 50% of damaged units.
By entering your name here and clicking submit, you are agreeing to our restocking fee terms and conditions.
Please PRINT a copy of this before clicking "submit", and enclose it in the box with the unit.
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