Service Satisfaction Evaluation Questionnaire for Academic Year 2015

The Center for International Affairs, Suranaree University of Technology

    Part 1. General Information.

    This is a required question
    This is a required question
    This is a required question

    Part 2. Types of service you have used.

    This is a required question

    Part 3. Satisfaction is measured on a 5-level scale.

    5 = highest 4 = high 3 = average 2 = low 1 = lowest

    Topic of Evaluation

    3.1.1 Preparedness for giving service.
    3.1.2 Politeness and courtesy. 
    3.1.3 Smiles and friendliness.
    3.1.4 Attentively and willingness to listen to problems and questions.
    3.1.5 Ability to inform, explain and properly answer questions asked.
    Please enter one response per row
    3.2.1 The details/instructions provided by our staff 
    3.2.2 Clarity of the work process
    3.2.3 Service provided in a timely manner.
    3.2.4 Provision of Information
    Please enter one response per row
    3.3.1 Easiness and uncomplicatedly to access the website.
    3.3.2 Quick search.
    3.3.3 Updated, clear, proper and complete information.
    3.3.4 The information meets reader’s needs and be benefits.
    3.3.5 Connection to related websites.
    Please enter one response per row
    This is a required question

    Thank you.