Report a Problem with an Electronic Resource
This form will be submitted to librarians at the Graduate Center. Please provide as much information as you can and we will get back to you as soon as possible (generally during business hours).

If you would like more immediate help, see our Research Help page:

Are you having trouble using your GC login information to access our resources? [REQUIRED]
To use the library's resources, you must log in with your GC network username and password. If you have forgotten this information or need assistance with your personal account, contact the IT department at
What resource(s) were you trying to access?
Please indicate if you were trying to access a database, an e-journal, a specific article, or an e-book. If you’re not sure, feel free to say that too!
Your answer
Provide the full citation of the item you are having trouble with (if applicable):
Include as much information as you can if you are having trouble with a specific article or book
Your answer
Provide the web page or URL where you tried to access the item:
Your answer
Describe the problem, as completely and specifically as possible [REQUIRED]:
Your answer
Tell us your affiliation [REQUIRED]:
If you would like us to let you know when we have resolved the issue, please provide your name and email address:
(we will get back to you via email, generally during business hours)
Your answer
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