Submit a California Consumer Privacy Act Request
Welcome to the AppFolio, Inc. (“AppFolio”) California Consumer Privacy Act (“CCPA”) Request Page.
Effective January 1, 2020, the CCPA allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal information give consumers access (i) to the specific pieces and/or categories of personal information that the business has collected about the consumer, (ii) the categories of sources for that information, (iii) the business or commercial purposes for collecting the information, and (iv) the categories of third parties with which the information was shared. California residents also have the right to submit a request for deletion of information under certain circumstances.
We take our obligation to protect your data very seriously. In order to process your data request, we need some basic information from you. The information requested in this form is essential to AppFolio’s efforts to verify you are who you claim to be, to locate your data within our systems, and to determine whether we may have a lawful reason to deny your request.
Please note: If you choose not to provide the information requested on this page, we will be unable to process your request and will take no further action.
What is your full name?
What is your email address used with AppFolio (or any of our wholly owned subsidiaries)?
Are you a resident of the state of California?
What type of request are you making?
Right to Know - I would like to get a report on the categories of Personal Information that AppFolio has about me.
Right to Know - I would like to access a report of the Personal Information AppFolio has about me.
Deletion - I would like to have the Personal Information AppFolio has about me deleted
What best describes how you interact with AppFolio and our products/systems?
I am a customer of AppFolio Property Manager OR AppFolio Property Manager Plus: I (or my company) subscribe to AppFolio Property Manager and I have a login to the system.
I am a customer of MyCase: I (or my company) subscribe to MyCase and I have a login to the system.
I am a customer of AppFolio Investment Management: I (or my company) subscribe to Investment Management and I have a login to the system.
I am a tenant: I use AppFolio to communicate with my Property Manager, pay rent, etc.
I am a client: I use MyCase to view details of my case and communicate with my law firm.
I am a property owner: I use AppFolio to view details regarding my properties and communicate with my Property Manager.
I am an investor: I have investments managed by a third party utilizing AppFolio Investment Manager and I have a login to the system to view my investments.
I am a vendor: I have a login to and use AppFolio's system to communicate with Property Managers.
I am a maintenance technician: I have a login to and use AppFolio's system to communicate with Property Managers.
I am a previous tenant: I previously used AppFolio's system for communications with my Property Manager and no longer do.
If you answered that you are a tenant, owner, or client of AppFolio Property Manager; What Property Manager do you work with? (If you don't know which Property Manager, navigate to the login portal and copy and paste that URL here).
In order to fulfill this request, AppFolio will need to reasonably validate that you are the owner of the account for which this request is being submitted. This may require additional follow-up to ensure confidence that this request can be fulfilled. We will work to fulfill this request in a timely manner that complies with the legal requirements in your jurisdiction. Please read and select the applicable option below:
I declare under penalty of perjury that I am the individual consumer whose personal information is the subject of the request.
I declare under penalty of perjury that I am the Authorized Agent of the individual whose personal information is the subject of the request. I understand I will be required to provide proof in writing of my status as the individual’s Authorized Agent and additional information to confirm my identity.
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