JKUAT Library Customer Satisfaction Survey
The library is committed to offering high quality services to all our customers. Your response will help us to continually improve on our services. The information given in this form will be treated with strict confidence. (Please indicate your response in the appropriate place).
Email address *
Gender *
1. Kindly state your user category *
2. Which campus library do you use? *
3. Which library do you visit?
4. How do you contact the library? Select as many as applicable)
5. How often do you visit your library? *
6. If you do not use the library regularly, list the obstacles that prevent you from being a regular user? (Select as many as possible)
7. What is your major area of interest, study, research or teaching?
8. How do you judge response to your request when you last visited the library?
9. Information provided was useful for my research, study, teaching needs.
Strongly agree
Strongly disagree
10. Which of the following statement would you say describes the library collection?
11. Which of the the following library services have you used?
12 Which of the following is true about the library staff?
13. Given the different resources available in the library systems, do you agree that the library adds value to your teaching, research and learning needs?
Strongly agree
Strongly disagree
14. Thank you for your time. If there are any concerns or comments or complements or suggestions for improvements you would like give, please do that here
Your answer
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