ORIENTAL INSURANCE CUSTOMER SURVEY-MARINE CARGO DEPARTMENT
Please fill this questionnaire to help us serve you better
1. What is your business/trade/profession ?
2. What is the Turn-over of your business ?
More than 100 Crores
Below 50 Crores
Between 50 and 100 Crores
3. Which of the following products have you purchased from The Oriental Insurance Co. Ltd. before? (Please select all that apply.)
Marine Single Voyage Policy (Others)
Marine Single Voyage Policy (Householders)
Marine Single Voyage Policy (Import/Export/Coastal)
Marine Open Policy
Marine Open Cover
Marine Sales Turnover Policy
Marine Stock Throughput Policy
4. Overall, how satisfied are you with the policy obtained?
Not so satisfied
Not satisfied at all
5. How well did our services meet your needs?
Not so well
Not at all well
6. How would you rate the quality of our policies?
Very high quality
Neither high nor low quality
Very low quality
7. How would you rate the pricing of our policies compared to the policies available in the market ?
8. How responsive have we been to your questions or concerns?
Not so responsive
Not at all responsive
9. How likely are you to purchase any of our policies again?
Not so likely
Not at all likely
10. Did the description of our product on the website match what you received?
11. Does the website appear easy to navigate?
Not so easy
Not at all easy
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