DTI - E-commerce Philippine Trustmark Feedback Form
Thank you for taking the time to share your thoughts!

This feedback form is designed to gather insights regarding the E-Commerce Philippine Trustmark—a digital badge issued by the DTI E-Commerce Bureau (ECB) under Republic Act No. 11967 (Internet Transactions Act of 2023). This initiative recognizes online merchants and platforms that uphold trustworthiness, consumer safety, and responsible e-commerce practices.

Your feedback will help us improve the implementation and effectiveness of the Trustmark as we continue to build a digital commerce landscape rooted in integrity, accountability, and consumer protection.

All responses will be kept confidential and used solely for development and policy refinement purposes.
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First Name *
Middle Initial
Last Name *
Sex *
Age *
1. How satisfied are you with the ease of navigation of our website? *
2. How satisfied are you with the content provided on our website?  *
3. How satisfied are you with the loading speed of our website? *
4. Overall, how satisfied are you with your experience on the Trustmark website? *
5.  What was the primary reason for your visit today? *
6. Are you primarily visiting this website as:
 *
7. What particular section(s) in the website did you visit today? *
8.  Any other information needed? How can we serve you better? *
9. If you selected 'Very Dissatisfied', please briefly explain your reason: *
10. How did you hear about us?
 *
PRIVACY STATEMENT: The DTI-ECB would like to inform you that this Trustmark feedback form adheres to the rules stipulated in the Data Privacy Act of 2012 and respects the privacy of the respondents. All information that you will share with us will be treated with the utmost confidentiality and shall be used by ECB solely for the specified purpose and will be reported only as statistical totals, thus, report generated from this feedback form will not contain any of the personal information of respondents. *
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