Campus Activities Office Assistant
Department: Campus Activities
Job Title: Office Assistant

Campus Activities Office Assistants are the initial office contact to students, staff and visitors. They provide assistance to those who want to learn more about the services that Campus Activities Office provides, which includes: Registered Student Organization information, resources, and services; campus-wide programming opportunities through the Campus Activities Board, Campus Recreation, work study opportunities, and New Student Orientation. They provide essential office support including: scheduling meetings with Campus Activities staff, work study employees, and other Registered Student Organizations, running errands, managing multiple resources, managing mail deliveries, filing, maintaining document records and assisting with the overall function of the office.

Essential Qualifications:
• Current, full-time, undergraduate McKendree University student
• Great customer service attitude is required
• Basic knowledge of the University & campus
• Ability to work with a diverse customer base
• Adequate typing ability and computer skills; general knowledge of Microsoft Office programs
• Ability to observe confidentiality about departmental functions, business, etc,.

Certifications:
• Driver's License

Other:
• Federal Work Study required

Preferred Qualifications:
• Previous office or customer service experience
• Good interpersonal and organizational skills
• Knowledge of and/or willingness to learn the operations and services of the Campus Activities Office, Campus Recreation,The Lair, and registered student organizations.

Hours:
• This position works approximately. 4-8 hours per week. Standard hours for the Campus Activities Office are: Monday-Friday, 9am-5pm. Scheduled hours depend upon availability and work study allotments. Some evening and/or weekend hours may be required.

Duties:
• Assist with clerical work as assigned by staff. Clerical work includes, but is not limited to: computer data entry, word processing, filing, coordinating mailings, collating/assembly of packets, photocopying, printing, updating files and calendars, and distributing mail to staff mail boxes.
• Support and maintain all department functions: update rosters, databases, and websites, assist in billing, club organization and club registration.
• Assist with the creation/distribution/retrieval of flyers, posters, and promotional materials as requested.
• Staff department tables and booths as assigned.
• Be aware of office procedures for various routine tasks.
• Be familiar with expectations regarding the quality of work.
• Assist customers in every way possible.
• Be aware of the daily events occurring in the building.
• Receive incoming calls; answer questions, take messages, transfer calls to appropriate parties.
• Announce the arrival of appointments and/or walk-in’s to the appropriate staff.
• Attend all scheduled meetings and training sessions.
• All Office Assistants must be familiar with Campus Activities Office procedures, as well as Registered Student Organization policies and procedures. Training is provided.
• All other duties as assigned by the Director of Campus Activities.


Your Name
Please enter LAST NAME, FIRST NAME, MIDDLE INITIAL
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Your Student ID Number
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Address
Please place each of the following on a separate line: (Street, City, State, Zip)
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Contact Number (Cell)
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T-Shirt Size
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Birthdate
(MM/DD/YYYY)
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Major
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Classification
Do you have Federal Work Study?
Required
Please enter your Fall 2017 class schedule.
Your schedule should be listed in the following format: CLASS NAME, DATE(S), TIME(S). Please put each class listing on a separate line.
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Tell us a bit about you and who you are
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Have you ever been employed as an Office Assistant?
Required
If 'YES', please list where you were employed and the dates you were employed.
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I am confident with my abilities in the following software programs:
Ex. Microsoft Word, etc)
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Availability - Monday
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
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Availability - Tuesday
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
Your answer
Availability - Wednesday
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
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Availability - Thursday
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
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Availability - Friday
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
Your answer
Availability - Weekend
Please list your anticipated committments. Include classes and other major commitments (other job, practice, RSO meeting, etc). Example: Class: 11am-11:50pm, CAB Meeting: 4pm-5pm. Put NONE if you do not have any commitments.
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Why do you want this job, and why do you feel you are a good candidate?
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What does customer service mean to you?
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Describe any anticipated employment both on and off campus:
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Any additional comments?
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