Cancellation Deadline and Fees

Cancellation up to 7 days before: Free
Cancellation 6 to 2 days before: 20% of the fee
Cancellation the day before: 50% of the fee
Cancellation on the day of service: 100% (full charge)

Cancellation Due to Bad Weather or Natural Disasters
In the case of bad weather or natural disasters (force majeure), a full refund or an alternative date can be arranged. If you notify us in advance, no rebooking fee will be charged.

Late Arrival for Pickup
If you are late for the scheduled pickup time, the planned service may not be provided. In this case, the cancellation policy fees will still apply.

Reservation Changes
Changes to the reservation can be made free of charge if notified at least 3 days before the scheduled departure. After that, a fee may apply for any changes.

Special Circumstances
In case of special circumstances that require a cancellation or change, we will handle the situation flexibly in consultation with the customer.

Cancellation Process
If you wish to cancel, please contact us via email at fujinomiya.taxi@gmail.com.