SURVEY OF CUSTOMERS’ SATISFACTION
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CUSTOMER / COMPANY *
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YOUR RATING
Rate the following factors on a scale from 1 to 5, with 5 being the highest rating
HOW DO WE SERVE YOU BY PHONE OR IN PERSON? - You can contact easily our company and its staff. *
PROFESIONALISM - We understand your needs. We advise you well. *
CONDITION OF THE PRODUCT AND FUNCTIONNING - You are satisfied with the quality of our products. *
PUNCTUALITY IN DELIVERIES - We meet the times of delivery that you were told when you signed the order. *
DOCUMENTATION / SUPPORT - Rate the documents and information that we supply with our products and services. *
AFTER SALES SERVICE AND SPARE PARTS - Ability to give services and supply spare parts at the time they are needed. *
RATING OF YOUR GENERAL RELATIONSHIP WITH OUR COMPANY - Do we come up to customers’ expectations? *
COMMENTS AND SUGGESTIONS:
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