a) Process-oriented public administration – case studies on transforming from function-oriented to process-oriented organization in public administration sector;
b) Standardizing processes in large and distributed public administration organizations;
c) Capturing knowledge of public administration processes in visual models (such as BPMN) and using them as a knowledge source for continuous learning and improving;
d) Implementing projects of improving large and complex public administration processes;
e) Automating public administration services and assessing business value of process-driven IT solutions;
f) Designing and assessing key performance indicators (KPI) for public administration organizations.
Recommended proposed session durations is 40 min., but proposals for shorter and longer sessions are also welcome. Please submit your speaking proposals by February 26, 2016. Accepted speakers will be granted free attendance to the event.