Trovemat Return Form
One form per each item returned please. All fields are mandatory.
Please familiarize yourself with our Return Policy:
1. PLEASE DO NOT SHIP ANYTHING TO US UNTIL WE WILL CONFIRM YOUR RETURN BY EMAIL.
2. After our team will review your request (it takes 2 working days), we will get in touch with you.
3. Returned units should be properly packaged to avoid damage using shipping process. Damaged/disassembled/tampered units will result in refund being cancelled.
4. Refunds are issued upon arrival and inspection of returned units.
5. We have a list of authorized warehouses you can send returns to that will be sent to you by email, returns to unauthorized warehouses will not be refunded.
Trovemat T1 Pro
Trovemat T2 Pro
Note: USDC Refund can only be sent to JetCrypto wallet addresses
Refund payment details
Please provide payment details. For USDC please provide phone number linked to JetCrypto account.
Send me a copy of my responses.
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