Kansas Communication Access Survey for the Deaf/Hard of Hearing

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OVERVIEW
The survey consists of questions related to communication access in a variety of settings as experienced by Kansas residents who are D/deaf or hard of hearing (D/HH) during the Covid-19 pandemic. Settings include employment, education, healthcare, and miscellaneous community settings. The survey information is being compiled by Kansas Commission for the Deaf and Hard of Hearing (KCDHH).

PURPOSE
- To engage Kansas’s D/HH residents in a dialogue about communication during the pandemic
- To identify current D/HH communication access needs in Kansas
- To inform planning for future KCDHH advocacy efforts

SURVEY CONTACT
Shanna Groves, Kansas Commission for the Deaf and Hard of Hearing (KCDHH), email: sgrovesuss@msn.com

AMERICAN SIGN LANGUAGE
To complete the survey in American Sign Language (ASL), contact Robert Cooper, Kansas Commission for the Deaf and Hard of Hearing: email: Robert.Cooper@ks.gov

Question #1: What communication challenges did you face during the pandemic? (please explain) *

Question #2: What part of your life has been most negatively affected by the inaccessibility of communication during the pandemic? *

Education

Employment

Transportation

Housing

Other Community Services

Question #3: What main accessibility measure do you have in place to interact with the "hearing population"? *

ASL interpretation

Clear face masks for lip reading

Speech-to-text apps for phones

Hearing assistive devices

Other accessibility means

Question #4: How has the requirement of wearing face masks, primarily non-transparent masks, and social distancing affected your ability to communicate? *

Significant impact

Moderate impact

No impact

Not sure or not applicable

Question #5: How was the process of acquiring ASL interpreters during the pandemic as compared to before the pandemic? *

Easier

More difficult

Similar to pre-pandemic

Not sure or not applicable

Question #6: Were any communication accessibility needs changed by the move from the on-site environment to the virtual environment? (please explain)

Question #7: Did you find yourself making more or fewer efforts to make sure that you had access to communication during this pandemic? If so, how? *

More efforts

Fewer efforts

Same efforts as pre-pandemic

Not sure or not applicable

Question #8: How has the pandemic affected your employer-provided accessibility services? *

Significant effect

Moderate effect

No effort as compared to pre-pandemic

Not sure or not applicable

Question #9: How has the pandemic affected your educational accessibility needs? *

Significant effect

Moderate effect

No effect as compared to pre-pandemic

Not sure or not applicable

Question #10: Was your employer cooperative with you in terms of providing you with communication access in your employment environment? In what ways? (please explain, if applicable)

Question #11: Did the education institution cooperate with you in terms of ensuring that you have access to their educational resources? In what ways? (please explain, if applicable)

Question #12: What is your communication preference in the healthcare environment? *

ASL interpretation

Hearing/speech only

Hearing/speech with assistive technology (hearing aids, cochlear implants, etc.)

No preference or not sure

Other:

Question #13: How has the pandemic affected your communication accessibility needs when seeking healthcare? *

Significant effect

Moderate effect

No effect as compared to pre-pandemic

Not sure or not applicable

Question #14: Has your communication access to healthcare improved during this pandemic? Why or why not? (please explain)

Question #15: Would you be able to discuss your communication needs with authorities to ensure that you have full communication access? *

Yes

Not sure or not applicable

Question #16: Have any other aspects of your life been affected by the accessibility of communication during the pandemic? (please describe)

Question #17: Are you aware of your communication accessibility rights under the anti-discrimination laws such as Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act? *

Yes

Not sure

Question 18: Are you aware who you should turn to for advocacy if your communication access needs are not being met? *

Yes

Not sure

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