Black Car Survey - Passenger
We would love to know how we are doing so we can improve your experience. Please take two minutes to give us your feedback.
What type of service did we provide you? *
How often do you travel with Black Car Limousine Service? *
How was your booking experience? *
How helpful and knowledgeable was the staff in making your reservation? *
What method did you use to make the reservation? *
What is your preferred method to make reservations? *
Were you updated on the status of your driver? *
Was your driver on time? *
Was the Chauffeur's appearance neat and professional? *
Did the Chauffeur open the door for you and assist with luggage? *
Was the Chauffeur prepared and familiar with the itinerary? *
Was the conversation by the Chauffeur inappropriate or excessive? *
Did the Chauffeur drive you in a safe, comfortable manner? *
How was the overall level of courtesy and professionalism of the Chauffeur providing the service? *
Was the vehicle clean inside? *
How was the vehicle's outside appearance? *
How would you rate your overall experience with Black Car Limousine Service? *
What factors are most important to you when choosing a limousine service?(Please select the top 4 reasons for you) *
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Black Car is now providing car service worldwide, which means, one phone number to call, one email and one online booking site to make reservations and one invoice/receipt for all trips. How do you feel about this service? *
If you have already used our services worldwide, how would you rate your overall experience? *
We welcome your suggestions and/or comments for improvement
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Thank you for taking the time to provide us your feedback, it will be of great importance to us in order to identify areas where attention may be needed to improve your Black Car experience.
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This form was created inside of Black Car Limousine.