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CEMEX Case Study Guide Questions
CEMEX Case Study Guide Questions for ITETHIC. Read the CEMEX case study here
http://www.bus.umich.edu/FacultyResearch/ResearchCenters/ProgramsPartnerships/IT-Champions/CEMEX.pdf
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1. How did CEMEX fundamentally change the way it conducted its business?
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2. How does information systems contribute to CEMEX' competitive advantage?
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3. What is social capital? How does CEMEX build social capital?
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4. How are is the low-income savings characteristics of Mexican society characterized?
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5. How are the enterpreneurial characteristics of the women in Mexican society tied to the CEMEX BOP strategy?
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6. What did the CEMEX initial market research in Guadalajara discover?
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7. What is the role of socios in the Patrimonio Hoy system? How important are they in the making the system successful?
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8. Why do you think it was important fo CEMEX to position itself as a complete solutions provider vs. just another product provider?
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9. How is the social capital of Patrimonio Hoy promoters related to economic capital?
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10. What, in brief, is the value of Patrimonio Hoy to a) it's promoter b) its socios & partners c) its suppliers and d) its distributors?
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11. What is patrimonio? Why is this important for the marketing efforts for the Patrimonio Hoy system?
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12. How can Patrimonio Hoy offer a slightly higher price than its competitors and maintain a competitive edge?
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13. How does the concept of freezing prices encourage socios to do more business for Patrimonio Hoy?
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14. Intuitively, doing with business with a low income group would be riskier than traditional lending models but it is profitable for Patrimonio Hoy. Why?
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15. What is the role of peer/community pressure in the Patrimonio Hoy lending model?
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16. How has Patrimonio Hoy changed the consumer behavior in Mexico?
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17. What are the challengs of the Patrimonio Hoy program?
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18. What does Construmex take advantage of the existing remittance market between U.S.A and Mexico?
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19. CEMEX Philippines is exploring the possibility of replicating the Patrimonio Hoy system in the Philippines. What are the parallels between the Mexican and the Philippine market?
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20. As an IT practitioner looking at the Construmex business model, what IT-driven systems can you propose to make CEMEX more competitive? (name 10-15)
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